Better management of network congestion and accurate capacity planning is crucial for keeping your customers’ happy, but inaccurate data and manual processes are slowing down organizational decisions for network capacity upgrades.
While voice, video, and Internet bandwidth usage continues to skyrocket, accurate capacity planning for broadband networks has become a vital topic in the industry. Continue Reading
Every major technology player in the market, from makers of mobile phones to TVs, action cameras, drones, and video streaming applications, have already released support for 4K video. Google just announced its latest gadget collection, which includes the new Pixel phone that will back everything up in the cloud with unlimited space — including all your 4K videos. It has also launched a new $90 Chromecast Ultra that will make 4K streaming possible and affordable for more people than ever before.
I think you get the picture — and it’s a 4K picture. Continue Reading
Cable operators face a big challenge today as data utilization continues to increase on their networks. Keeping up with the demand for high quality services while upgrading network infrastructure seems to be a never-ending task. Many times, network upgrades are done without much help from tools and systems, leaving it mostly based on experience and performance indicators defined by the operator. Unfortunately, this is the reality for far too many service providers today. Continue Reading
The escalating popularity of IPTV and over-the-top (OTT) services like Netflix, HBO Now, and numerous other major content providers is causing cable operators to lose TV subscriptions. This change brings an unprecedented amount of strain on existing network infrastructure as these subscribers move from TV services to streaming services, greatly increasing bandwidth consumption. This trend is a major threat to communication service providers (CSPs) who are attempting to fairly monetize a diverse subscriber base while still providing a rich quality of experience (QoE) for every user on the network. Continue Reading
Measuring and managing subscriber bandwidth can be an easy and cost-efficient way to improve subscriber quality of experience (QoE).
In a HFC cable network, bandwidth is shared among users in the same fiber-node. Even though improvements in DOCSIS technology has allowed a substantial increase of bandwidth availability per fiber-node, a few heavy users — as well as new 4K video content — can quickly kill recently-made network investments and leave subscribers with an impression that they are not receiving the quality they deserve. Continue Reading
You already know that accurate insight into subscriber usage and network resource requirements offers numerous benefits to your business, but do you know best practices to collect and analyze this data? Continue Reading
In my last blog, we looked at why Internet Protocol Detail Record (IPDR) became widely used for usage-based billing in the cable industry, and touched on other uses for IPDR data today. I’d like to explore this latter point further.
Other than billing customers based on bandwidth consumption, what is IPDR good for, really? Continue Reading
When engineers think of Internet Protocol Detail Record (IPDR), usually the first thing that comes to mind is usage-based billing. While usage-based billing is the reason that the cable industry first adopted IPDR, it’s important to remember that the information provided by this protocol goes way beyond billing. Continue Reading
Too often operators don’t understand how much broadband is consumed on their network — or know how to identify the heaviest users. Without insight into subscriber usage, it’s impossible to track trends and understand network traffic. As a result, how can you know where to make investments, split nodes, or implement policies that have a positive impact? And what policies can you dream up that will actually help reduce congestion? Continue Reading
As year-over-year bandwidth consumption continues to grow rapidly — with global fixed-internet petabyte consumption per month being estimated to rise at a compound annual growth rate (CAGR) of 32% from 2010-2015 — forecasting future service requirements is becoming an increasingly complicated job. When building a healthy service network, capacity planners need an accessible way to identify where capacity levels are high, where congestion problems exist, and how many subscribers are impacted. Continue Reading