You don’t always need to dazzle consumers — but you do need to deliver what they want, when they want it, or else risk being left behind. The crux of service activation is to provide requested services to the subscriber in the shortest possible timeframe. The rise in multi-play service offerings can sometimes make this goal difficult, with service fulfilment involving multiple back-end components, including billing, provisioning, activation, monitoring, and diagnostics, as well as different technology types. Continue Reading
The Independent Show 2014 commemorated NCTC’s 30th anniversary as a dedicated service to the cable industry. Throughout the event, a major topic of discussion was increasing the push for TV Everywhere (TVE). Here’s what I’ve learned at the From the TV to Everywhere: All Things TVE session:
The 2014 NCTC Winter Educational Conference saw the largest turnout to date. While the event’s venue in Tampa, Florida in the middle of a harsh winter may have been a contributing factor, the tightly scheduled event has always attracted a crowd by providing good insight into new technology and ideas. Continue Reading
Sick of waiting on slow systems? Automate back-end processes for better efficiency and savings.
Is there ever a good time to change the software running your networks? I recently worked with a US cable operator who undertook this mammoth task and I think the answer is yes — when your existing software is holding you back, it’s time to try something new. Continue Reading
The Independent Show is in its eighth round and the 2013 event was held in San Diego, California. Each year, the show continues to improve and grow, and always aims to provide value to National Cable Television Cooperative (NCTC) and American Cable Association (ACA) members and their businesses. Continue Reading