Incognito Blog

Your source for opinion and insight on network management trends and subscriber experience optimization.

Are Lawful Intercept Requests Keeping You Up at Night?

It’s a familiar scenario that every service provider is likely to face: legal authorities request IP usage records and information about the subscribers associated with those IPs to fulfil lawful intercept or copyright infringement violations. Given the sensitive nature of these requests, it is vital that the information you provide is completely accurate. Can you make that guarantee? Continue Reading

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How a solid provisioning solution can protect against CPE fraud — and increase your bottom line

This blog was co-authored with Patrick Kinnerk, Senior Product Manager at Incognito.

Cable modem fraud can be a major source of revenue leakage for service providers. A recent study found that communication service providers lost $3 billion dollars worldwide due to cable modem cloning and fraudulent practices.

To combat this problem, device provisioning solutions include mechanisms to prevent loss — but what do you really need to protect your bottom line? Continue Reading

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How to Increase Your Profit Margins Using a Centralized Lease Solution

Global Internet penetration is at an all time high, with rates in mature markets such as North America and Europe exceeding 80%. These statistics indicate clearly that demand for IP services is being met wherever it’s needed, but how can operators continue to maximize profits as markets become more and more saturated? Continue Reading

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