Incognito Blog

Your source for opinion and insight on network management trends and subscriber experience optimization.

How a DNS Proxy Service Can Reduce the Risk of VoIP Service Downtime

Consumers are embracing VoIP services now more than ever as they get used to calling over Internet application services such as Skype, Facetime, and Google Hangouts. Market Research Store predict that the global value of the VoIP services market is expected to reach above USD140 billion in 2021, representing a compound annual growth rate of above 9.1% between 2016 and 2021. Continue Reading

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“To Geo or Not to Geo…”?

I’m often asked by operators whether georedundancy is a necessary requirement for provisioning systems. While I’d like to be able to give a clear yes or no answer, the reality is a little more complicated.

Georedundancy refers to the physical separation of data centers between geographic locations. The argument for georedundancy is that it provides resiliency against catastrophic events and natural disasters, such as fires, tornadoes, or other situations that might cause you to lose a data center for a period of time. By physically separating your servers in geographically diverse data centers, you can be sure to have one location up and running, even if the other one fails. Continue Reading

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DOCSIS 3.1: The Perfect Excuse to Optimize your Provisioning Solution

Initial adoptions of DOCSIS 3.1, the highly-anticipated CableLabs specification update packing 10x capacity increases over its predecessor, have already stirred up the global broadband community. Major MSOs such as Comcast, TDC-Denmark, and Cox have started initial implementations, paving the way for service providers that look to embark on a long and storied journey with the latest catalyst in broadband network innovation. In July 2016, Australia’s National Broadband Network (NBN) announced their plans to upgrade their hybrid fiber-coaxial (HFC) network with the specification. Continue Reading

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Highlights from SCTE Cable-Tec Expo

As a product manager and engineer, I really enjoy attending the technology-oriented SCTE Cable-Tec Expo. It has a stronger technology focus than many other industry trade shows and it’s always a good opportunity to talk to the engineering teams from all of the operators and vendors in attendance. Our booth was very busy over the show’s three days, which was a direct reflection on the increased attendance levels at this year’s show. Continue Reading

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The Cable Show Experience — Part Two

After some typical trade show mishaps in the days leading up to the show — such as an overhead water pipe break that damaged a few booths (thankfully not ours) and a huge crash during setup somewhere in the bowels of our next-door neighbor’s booth (that we swear we had nothing to do with) — by day two of The Cable Show, things were in full swing.

There was an abundance of politicians and their staffers on hand, along with celebrities signing autographs, and huge screens showing clips of the latest hit TV shows. While The Cable Show always has a strong focus on programming content, there was plenty to keep engineers interested as well.

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Top Five Takeaways from SCTE Cable-Tec Expo

This year, Incognito was once again at SCTE Cable-Tec Expo, and like always, it did not disappoint. It was a great opportunity to catch up with existing customers, all of whom had great feedback about our products and the Incognito experience, and also to hear about current cable industry trends and trajectories. Here are my top five takeaways from this three day industry event that brought together some of the cable telecommunications industry’s top leaders. Continue Reading

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