Net Neutrality regulations within the United States have been a topic of much debate over the past decade, and it’s recently come to the front page of major news outlets again. With a new FCC chair in place, and already some Internet regulatory changes being pushed down the pipeline, broadband providers and subscribers alike are scrambling to discover what the future holds for Internet access and user rights.
Follow the link below to read commentary from Incognito CEO Stephane Bourque on what broadband providers and their subscribers can expect to see from the coming changes to Net Neutrality rules:
What’s the current state of network virtualization? What wireless strategies should you be considering? And what could you be doing right now to improve subscriber quality of experience (QoE) and stay ahead of the competition? Continue Reading
The first fiscal quarter is a crucial time for any business executive. This is the time when meetings are held and strategies are set into motion, helping to shape the trends of the year ahead.
As the telecom industry continues to speed past an exhilarating 2016, it’s time to look at the new year. Here are my top three predictions for 2017: Continue Reading
It’s the gold medal race, the one you’ve been waiting for all day. You and your workmates huddle around the screen, anticipation building as you wait for the start. All eyes are on the favorite, your country’s rising star and the hope of the nation. Continue Reading
We’re always talking about the importance of the customer experience and measuring quality of experience (QoE), but what exactly does this mean?
A recent Incognito poll of service providers highlighted that measuring subscriber QoE can be tricky, since it can be difficult to determine exactly what subscriber QoE refers to. The survey indicated that: Continue Reading
The annual Incognito Community Exchange (ICE) event is less than 2 weeks away! Have you registered yet?
This year’s conference promises to be our best one yet, with a full schedule of presentations and panels on vital industry topics such as NFV, SDN, CCAP, DOCSIS 3.1, IPv6 transition, and FTTx provisioning solutions.
If that alone isn’t enough to convince you, here are 5 other reasons you won’t want to miss out on this year’s ICE: Continue Reading
Think your organization is exempt from in-house network abuse? Think again. A CFCA Global Fraud Survey of communication service providers found that dealer fraud was one of the top five methods of fraud, costing $US 3.35 billion annually.
In this scenario, customer service representatives (CSRs) or administrators with access to account information may upgrade friends or family to a premium service package or even provide free access to services. Continue Reading
Greetings and Happy New Year. Back from my brief holiday break and ready to work, it’s time once again for me to look through my industry periscope in search of what’s on the horizon in 2016. Here are my predictions for the year ahead: Continue Reading
When it comes to IPv6, is your network up to scratch? Or do you still have some basic preparation to do?
The race towards IPv6 is a marathon, not a sprint. It’s going to take careful preparation, incremental changes, and hard work before you see results — but in the end, when you reach the final stretch, it will all be worth it.
Right now, only about 17% of communication service providers are IPv6-ready but it’s clear most are trying to get into shape. Check out how you compare in the Shape Up for IPv6 infographic, based off our recent global survey and report IPv6 Readiness in the Communication Service Provider Industry. Continue Reading
Isn’t it incredible how quickly time seems to pass us by? With each passing year, the excitement circulating within the broadband industry seems to grow exponentially. This excitement has a wonderful way of invigorating change and inspiring the many different players within the communications space: from telco and cable providers, to leading industry organizations, to software solution providers that constantly shift the communications landscape with next-gen technology. Continue Reading