Incognito Blog

Your source for opinion and insight on network management trends and subscriber experience optimization.

Broadband Providers: What Are The Implications of Virtual Reality?

Broadband service providers take note, personal virtual reality (VR) platforms are going to reshape the industry sooner than you think.

We’ve seen a constant stream of VR-related news coming from major industry tradeshows, online broadband publications, and even broadband CEO blog posts. I’ll try to generalize their comments succinctly: personal VR platforms are expected to bring massive sales, huge increases in bandwidth consumption, and dramatic shifts in subscriber quality expectations. This is an exciting time for broadband service providers, but it’s essential to consider what implications VR will have on your organization. Continue Reading

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How Could Changes to Net Neutrality Rules Affect Broadband Providers and Their Subscribers?

Net Neutrality regulations within the United States have been a topic of much debate over the past decade, and it’s recently come to the front page of major news outlets again. With a new FCC chair in place, and already some Internet regulatory changes being pushed down the pipeline, broadband providers and subscribers alike are scrambling to discover what the future holds for Internet access and user rights.

Follow the link below to read commentary from Incognito CEO Stephane Bourque on what broadband providers and their subscribers can expect to see from the coming changes to Net Neutrality rules:

https://telecomreseller.com/2017/03/13/how-could-changes-to-net-neutrality-rules-affect-broadband-providers-and-their-subscribers/

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What’s En Route for 2017?

The first fiscal quarter is a crucial time for any business executive. This is the time when meetings are held and strategies are set into motion, helping to shape the trends of the year ahead.

As the telecom industry continues to speed past an exhilarating 2016, it’s time to look at the new year. Here are my top three predictions for 2017: Continue Reading

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Top 5 Reasons to Attend Incognito Community Exchange

The annual Incognito Community Exchange (ICE) event is less than 2 weeks away! Have you registered yet?

This year’s conference promises to be our best one yet, with a full schedule of presentations and panels on vital industry topics such as NFV, SDN, CCAP, DOCSIS 3.1, IPv6 transition, and FTTx provisioning solutions.

If that alone isn’t enough to convince you, here are 5 other reasons you won’t want to miss out on this year’s ICE: Continue Reading

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How Much are You Losing to Internal Fraud?

Think your organization is exempt from in-house network abuse? Think again. A CFCA Global Fraud Survey of communication service providers found that dealer fraud was one of the top five methods of fraud, costing $US 3.35 billion annually.

In this scenario, customer service representatives (CSRs) or administrators with access to account information may upgrade friends or family to a premium service package or even provide free access to services. Continue Reading

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New Year, New Network: Shape Up for IPv6

When it comes to IPv6, is your network up to scratch? Or do you still have some basic preparation to do?

The race towards IPv6 is a marathon, not a sprint. It’s going to take careful preparation, incremental changes, and hard work before you see results — but in the end, when you reach the final stretch, it will all be worth it.

Right now, only about 17% of communication service providers are IPv6-ready but it’s clear most are trying to get into shape. Check out how you compare in the Shape Up for IPv6 infographic, based off our recent global survey and report IPv6 Readiness in the Communication Service Provider Industry. Continue Reading

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