There is no doubt that technology innovation over the past 15 years has driven the broadband industry. From dial-up to DOCSIS 3.1, ADSL to GPON, and GPRS to LTE — the key to service provider success has been the ability to increase speeds at least one order of magnitude with each new generation.
Each generational upgrade has resulted in higher subscriber counts and increased revenues. The Big Dumb Pipe has been very good for the broadband industry. Until now.
Follow the link below to learn how broadband providers are improving their customer experiences and economics by evolving beyond the Big Dumb Pipe: