IPDR: More than Just Usage-based Billing (Part 2)

In my last blog, we looked at why Internet Protocol Detail Record (IPDR) became widely used for usage-based billing in the cable industry, and touched on other uses for IPDR data today. I’d like to explore this latter point further.

Other than billing customers based on bandwidth consumption, what is IPDR good for, really?

IPDR allows the collection of data from the CMTS in streams. Not only can you pinpoint – with high accuracy – the utilization of every cable modem on your network, but you can also identify what interface, node, and service group this traffic comes from, how much bandwidth each interface utilized, establish the maximum throughput, and discover possible congestion points in the interfaces, nodes, and service groups.

You can apply this data to every department of a modern cable operator — from engineering and planning to marketing and sales.

On the engineering and planning side:

For marketing and sales teams:

As you can see, there is a world beyond usage-based billing for IPDR. The main challenge for cable providers is to store, aggregate, compute, and normalize information that can easily accumulate in terabytes of data and billions of rows of a database.

Avoid a complicated analytics problem with a solution that makes sense of big data by automatically filtering IPDR statistics and tracks trends to provide valuable information on network status, performance, and bottlenecks. Learn more about how Incognito Software Systems can help you with bandwidth management with an IPDR-based solution here.