Incognito Blog

Your source for opinion and insight on network management trends and subscriber experience optimization.

What Fixed Broadband Can Learn From Mobility About Fair Unlimited Services

Unlimited mobile data is seeing a resurgence, with all major carriers in the USA offering some form of unlimited services. Looking at these next generation unlimited services reveals innovation lessons that are relevant to fixed broadband providers who are attempting to address exponential growth in bandwidth consumption.

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Tradeshow Recap: Mobile World Congress 2017

Barcelona

The trek to the tech mecca was on last week in Barcelona for Mobile World Congress. Of course, the news, the hype, and the crowd are all mind-bogglingly big! One piece of news that caught my eye the first day was when one of the speakers threw out a piece of data: In the eyes of consumers, mobile operators’ reputations trend just above the tobacco industry!

That’s not very good. So, what gives?

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The Wired Operator in a Wireless World, Part 3: Offering Tailored Promotions to Improve Return on Investment

Offering Tailored Promotions to Improve Return on Investment

Visibility into usage habits and trends makes it easier to understand what new products should be offered, and to whom. With the right solution, you can identify when a customer should be offered a different package or media access, or a trial upgrade to better suit their bandwidth utilization history, traffic hours, traffic type, and subscriber type (business or residential).

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High Availability and Disaster Recovery 101

In a practical example, centralized lease solutions are used by many OSS/BSS services to perform lease lookups. These can be used for legal, troubleshooting, and ultimately even billing. Being able to perform lease lookups is a critical component in the overall provisioning of services to a subscriber. But what would happen if services are unreachable?

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The Wired Operator in a Wireless World, Part 2: Self-Driving Networks

Self-Driving Networks

Let’s face it, providing broadband services is more than just provisioning a gateway. No gateway is the same, provides the same management interfaces, or supports the latest protocol of the respective access technology. Beyond the various nuances at the end of the day, there are specific business drivers that need to be solved: be it providing a new MPLS circuit, activating community WiFi, provisioning telephony, enabling a new service, or providing proactive care. Today’s operators are keenly aware of the need for service agility. Automation is key to ensuring agile and reliable service.

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The Wired Operator in a Wireless World, Part 1: Subscriber-Aware Network Intelligence

Subscriber-Aware Network Intelligence

Converged access networks are becoming the norm for today’s communication service provider (CSP), as the traditional wireline and fiber operators look to support the changing needs of their customers in an increasingly wireless world. What does a converged network look like for the subscriber when it includes a transparent layer offering seamless handoff between wireless and wired access? How does the CSP provide that seamless world between the wireless access within the home and abroad?

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Your Guide to Mobile World Congress 2017

Barcelona detailed silhouette. Vector illustration

Heading to Barcelona for Mobile World Congress?

MWC is the premier mobile industry trade show of the year, with last year’s event surpassing a record 100,000 visitors from more than 200 countries.

This year, you can expect more than 2,200 companies to showcase cutting-edge technology and services in Barcelona from February 27 to March 2.  

Don’t forget to visit Incognito at Hall 7, Booth #H41 to discover how you can achieve lower OPEX and streamline wireless device management.

Read on to learn about the biggest mobile broadband event on the communications industry calendar — and discover what to see, do, eat, and drink in Barcelona!

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Where’s my WiFi, Dad?

Upset and angry boy

Kids have everything these days. Ok, maybe not everything, but they have a lot more than I ever had growing up. That’s generally how it goes from generation to generation. The next generation benefits from the progress of the previous generation.

I laughed when my son sardonically exclaimed, “where’s my wifi, dad?” but it also hit a nerve. He was joking but it got me thinking, maybe I need to ensure that he appreciates all these free services that I’m paying for.

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Kill the Spreadsheets! Automate VPN IP Assignments and Tracking over MPLS/VRF and vLAN

Stressed Businesswoman In Office

Advancements in virtual private networking have extended system capabilities for service providers. Providers can divide LANs into multiple discrete segments using either Virtual Local Area Networks (vLANs), leverage Multiprotocol Label Switching (MPLS) or Virtual Routing and Forwarding (VRF) to host Virtual Private Networks (VPNs) that support service operations over multiple instances.

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