Incognito Blog

Your source for opinion and insight on network management trends and subscriber experience optimization.

High Availability and Disaster Recovery 101

In a practical example, centralized lease solutions are used by many OSS/BSS services to perform lease lookups. These can be used for legal, troubleshooting, and ultimately even billing. Being able to perform lease lookups is a critical component in the overall provisioning of services to a subscriber. But what would happen if services are unreachable?

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The Wired Operator in a Wireless World, Part 2: Self-Driving Networks

Self-Driving Networks

Let’s face it, providing broadband services is more than just provisioning a gateway. No gateway is the same, provides the same management interfaces, or supports the latest protocol of the respective access technology. Beyond the various nuances at the end of the day, there are specific business drivers that need to be solved: be it providing a new MPLS circuit, activating community WiFi, provisioning telephony, enabling a new service, or providing proactive care. Today’s operators are keenly aware of the need for service agility. Automation is key to ensuring agile and reliable service.

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The Wired Operator in a Wireless World, Part 1: Subscriber-Aware Network Intelligence

Subscriber-Aware Network Intelligence

Converged access networks are becoming the norm for today’s communication service provider (CSP), as the traditional wireline and fiber operators look to support the changing needs of their customers in an increasingly wireless world. What does a converged network look like for the subscriber when it includes a transparent layer offering seamless handoff between wireless and wired access? How does the CSP provide that seamless world between the wireless access within the home and abroad?

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Your Guide to Mobile World Congress 2017

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Heading to Barcelona for Mobile World Congress?

MWC is the premier mobile industry trade show of the year, with last year’s event surpassing a record 100,000 visitors from more than 200 countries.

This year, you can expect more than 2,200 companies to showcase cutting-edge technology and services in Barcelona from February 27 to March 2.  

Don’t forget to visit Incognito at Hall 7, Booth #H41 to discover how you can achieve lower OPEX and streamline wireless device management.

Read on to learn about the biggest mobile broadband event on the communications industry calendar — and discover what to see, do, eat, and drink in Barcelona!

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Where’s my WiFi, Dad?

Upset and angry boy

Kids have everything these days. Ok, maybe not everything, but they have a lot more than I ever had growing up. That’s generally how it goes from generation to generation. The next generation benefits from the progress of the previous generation.

I laughed when my son sardonically exclaimed, “where’s my wifi, dad?” but it also hit a nerve. He was joking but it got me thinking, maybe I need to ensure that he appreciates all these free services that I’m paying for.

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Kill the Spreadsheets! Automate VPN IP Assignments and Tracking over MPLS/VRF and vLAN

Stressed Businesswoman In Office

Advancements in virtual private networking have extended system capabilities for service providers. Providers can divide LANs into multiple discrete segments using either Virtual Local Area Networks (vLANs), leverage Multiprotocol Label Switching (MPLS) or Virtual Routing and Forwarding (VRF) to host Virtual Private Networks (VPNs) that support service operations over multiple instances.

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“To Geo or Not to Geo…”?

Closeup poto young coworkers crew working with new startup project in modern loft. Pencil holding hands, laptop, analyze plans.

I’m often asked by operators whether georedundancy is a necessary requirement for provisioning systems. While I’d like to be able to give a clear yes or no answer, the reality is a little more complicated.

Georedundancy refers to the physical separation of data centers between geographic locations. The argument for georedundancy is that it provides resiliency against catastrophic events and natural disasters, such as fires, tornadoes, or other situations that might cause you to lose a data center for a period of time. By physically separating your servers in geographically diverse data centers, you can be sure to have one location up and running, even if the other one fails.

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Zero-Touch Provisioning… Really?

a caucasian male interviewer looking skeptical while listening to an asian female interviewee.

Zero-touch provisioning (ZTP) — whatever does that mean?

Of course, it is another marketing term. I think the term “closer to zero touch provisioning” is probably a better term but CTZTP, as opposed to ZTP, is a bit more of a mouthful.

Whenever I hear terms that I’m not familiar with, I get struck by a bolt of curiosity. What is this new and shiny term that has just appeared as if from nowhere?

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What’s En Route for 2017?

car on the tunnel with motion blur background

The first fiscal quarter is a crucial time for any business executive. This is the time when meetings are held and strategies are set into motion, helping to shape the trends of the year ahead.

As the telecom industry continues to speed past an exhilarating 2016, it’s time to look at the new year. Here are my top three predictions for 2017:

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