Key to the success for any business is the return on investment. Achieving a good return on investment depends a large amount on the support systems that are used to manage the customer services. Like all communication service providers, there are key challenges when rolling out fiber networks. Continue Reading
This blog was co-authored with Patrick Kinnerk, Senior Product Manager at Incognito.
Cable modem fraud can be a major source of revenue leakage for service providers. A recent study found that communication service providers lost $3 billion dollars worldwide due to cable modem cloning and fraudulent practices.
To combat this problem, device provisioning solutions include mechanisms to prevent loss — but what do you really need to protect your bottom line? Continue Reading
Initial adoptions of DOCSIS 3.1, the highly-anticipated CableLabs specification update packing 10x capacity increases over its predecessor, have already stirred up the global broadband community. Major MSOs such as Comcast, TDC-Denmark, and Cox have started initial implementations, paving the way for service providers that look to embark on a long and storied journey with the latest catalyst in broadband network innovation. In July 2016, Australia’s National Broadband Network (NBN) announced their plans to upgrade their hybrid fiber-coaxial (HFC) network with the specification. Continue Reading
When comparing similar software solutions within the communications industry, there are a number of considerations that are crucial for making a final decision on which product to select. The main decision, obviously, is whether the solution supports the functionality that is required to achieve your primary goal. However, there are a number of other common factors that must be considered at a later stage in the procurement process. Continue Reading
What are the easiest ways to add new services to an existing subscription? For subscribers of the service-orchestrated operator, the future looks bright. In fact, the future appears to be in the subscriber’s control.
One fundamental benefit of the operator network, facing the subscriber becoming more programmatically controlled through Software Defined Networking (SDN), is the introduction of ‘anything as a service’ (XaaS) concepts. Continue Reading
In the Great SDN Expectations blog, the first in a series discussing the technologies of the future service network, we introduced the basic constructs of what Software Defined Networks mean to the platforms at the heart of the Communication Service Provider (CSP) network today. SDN itself represents a deconstructed view of current switching and routing architectures providing the abstractions of control from dataplane. With this newfound control, the industry is leveraging multiple virtualization strategies to build out public, private, and hybrid cloud architectures, delivering multiple new application services to the market. Continue Reading
Global Internet penetration is at an all time high, with rates in mature markets such as North America and Europe exceeding 80%. These statistics indicate clearly that demand for IP services is being met wherever it’s needed, but how can operators continue to maximize profits as markets become more and more saturated? Continue Reading
We are a long way from the days where the only connected device in the home was the family-shared PC. Today, each household member can have a smartphone, a tablet, and a laptop connected to the Internet. Chances are it won’t peak there, as connected wearables and IoT devices gain traction. Continue Reading
In my last two posts of the Technical Guide to DOCSIS 3.1, we explored both the bandwidth capacity increases, and the technical advantages enabled by DOCSIS 3.1. Over the next few years, we will start to see wide-scale commercial adoption of DOCSIS 3.1. But what happens next? DOCSIS 3.1 still has some faults that will need to be explored to further advance the communications industry. Continue Reading
In my last post, we found that DOCSIS 3.1 has the potential to enable a 10x capacity increase over DOCSIS 3.0. Let’s look at the technical details how that is achieved, the challenges in upgrading and some of the solutions for supporting a heterogeneous deployment. If that in itself isn’t reason enough for your business to consider an upgrade, here’s a list of the technical advantages enabled by DOCSIS 3.1: Continue Reading