Posts on Fraud prevention

Your source for opinion and insight on the latest trends on Fraud prevention.

Are Lawful Intercept Requests Keeping You Up at Night?

It’s a familiar scenario that every service provider is likely to face: legal authorities request IP usage records and information about the subscribers associated with those IPs to fulfil lawful intercept or copyright infringement violations. Given the sensitive nature of these requests, it is vital that the information you provide is completely accurate. Can you make that guarantee? Continue Reading

Continue Reading
  • Share:

DOCSIS 3.1: The Perfect Excuse to Optimize your Provisioning Solution

Initial adoptions of DOCSIS 3.1, the highly-anticipated CableLabs specification update packing 10x capacity increases over its predecessor, have already stirred up the global broadband community. Major MSOs such as Comcast, TDC-Denmark, and Cox have started initial implementations, paving the way for service providers that look to embark on a long and storied journey with the latest catalyst in broadband network innovation. In July 2016, Australia’s National Broadband Network (NBN) announced their plans to upgrade their hybrid fiber-coaxial (HFC) network with the specification. Continue Reading

Continue Reading
  • Share:

How Much are You Losing to Internal Fraud?

Think your organization is exempt from in-house network abuse? Think again. A CFCA Global Fraud Survey of communication service providers found that dealer fraud was one of the top five methods of fraud, costing $US 3.35 billion annually.

In this scenario, customer service representatives (CSRs) or administrators with access to account information may upgrade friends or family to a premium service package or even provide free access to services. Continue Reading

Continue Reading
  • Share: