Posts on Incognito community exchange

Your source for opinion and insight on the latest trends on Incognito community exchange.

Why Host a Community Exchange?

In 2010 we ran our first conference in Las Vegas under the title “The Incognito Global User Conference”. After the 2011 conference in Vancouver, we opted to rename the event “Incognito Community Exchange” or ICE. There may have been a couple of changes that came with the new name but the premise remained the same — ICE is a conference for users in the Incognito Software ecosystem. Continue Reading

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Deploying for the Incognito Community Exchange

One of the more challenging aspects of hosting the Incognito Community Exchange (ICE) is preparing the venue. The team is flown in a few days before the conference and does not have much time to make sure everything is ready. Before we host the actual conference, we have a full-day Boot Camp training session to help participants sharpen or learn how to use our products. And this Boot Camp in particular has its own set of needs. Continue Reading

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Are Smaller Providers Ready for OTT?

We already know that most service providers see some kind of opportunity in the growing popularity of over-the-top (OTT) content. However, smaller providers are less confident than their larger counterparts. Our recent survey of broadband service provider’s attitudes to OTT content highlighted that a significant proportion of providers with fewer than 100,000 subscribers felt indifferent or threatened towards the OTT trend (35%). Continue Reading

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Are You Ready for ICE 2013?

As our support account manager, I work with customers to ensure their software solutions run smoothly. I know that in our dynamic industry, managing networks isn’t easy — especially when you’re trying to focus on new, revenue-generating initiatives. But what initiatives should you deploy? How can you simplify tasks? And what do you need to know to tackle emerging technologies like network convergence and enabling the connected home? Continue Reading

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Social Responsibility

The holiday season is a good time of year to reflect on how we’ve contributed to our community – and whether we can do more. Personally, I believe that we can always do more, by showing compassion and helping the less fortunate. And if you’re reading this, it means that you work in the industry, or just have a steady job, and are lucky enough to be part of the more fortunate in society. Continue Reading

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Part Three – From Enterprise to DOCSIS

The early years at Incognito were very exciting. Back then, our focus was on developing enterprise software for Banyan networking. This put us in a world where customers had hundreds or thousands of servers so we quickly learned how to deal with large networks and thousands of clients. Although, network software was still in its infancy in the 1990s, it gave us a platform to start building multithreaded applications. Looking back, it’s hard to imagine multithreaded applications in 1993. That would have been almost 10 years before it became all the rage. Continue Reading

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Part One – Why “Incognito”

What’s in a name? After 20 years in business, Incognito Software just wouldn’t be the same if it was called anything else. Somehow, this adjective has created a unique personality, identity, and mentality for the company that we proudly represent.

20 long years ago, when I applied to officially register the company I started, I had to submit three name choices. The government agency would then choose the best legal name starting with our first choice. At the time, we had our hearts set on Dynamic Dimensions and I filled the others out haphazardly. When I was brainstorming other names, I looked around my desk and started naming objects out loud. One of the items on my desk was a label from a pair of sunglasses that my friend gave me the day before that said “Incognito”. I thought it had a nice ring to it so I put it down as our second choice. I can’t even recall what I put as the third choice anymore. As luck would have it, our first choice was not available so the company officially became “Incognito Software”. Continue Reading

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