Posts on Service Orchestration

Your source for opinion and insight on the latest trends on Service Orchestration.

Incognito’s Ronan Bracken Helps Win the Prize at TM Forum’s {Open}:Hack Hackathon

Incognito OSS Product Manager, Ronan Bracken, dusted off his coding skills and participated in the TMForum {Open}:Hack hackathon using the TMForum Open APIs. Joining a team of four other ‘hackers’ Ronan helped create a zero-touch provisioning solution to save city water. The solution used trouble tickets, service activation (5G slices), the Internet of Things (IoT), revenue management, and drone control APIs. Continue Reading

Continue Reading
  • Share:

Be Agile or Be Edged Out: “Live” from TM FORUM 2017

I like a conference that’s “Live”. Not just a lively crowd coalescing together to passionately discuss and debate matters of common interests, but more so in the sense of physical presence: things you can feel and touch. In the case of the TM Forum Live! 2017 event, held last week at Nice, France, it’s the Catalyst Pavilions where innovative solutions, best practices, and even exploratory experimentations were on full display. Continue Reading

Continue Reading
  • Share:

Service Order Management — Part 1: What Service Can You Offer?

In the modern era of telecommunication services, automation of B/OSS processes to activate subscriber services is essential. The more integration and automation on a network, the lower the OPEX costs. But automating any process can be difficult. There are numerous steps along the process of end-to-end order management that can become complex, especially when more subscribers are being added onto a network. Continue Reading

Continue Reading
  • Share:

Need More Tools in Your WiFi Network Kit?

The growing subscriber appetite for mobility of IP services has caused worldwide WiFi-usage rates to reach unprecedented highs. A recent trends and analysis report predicted that by 2020, wired devices will account for 34 percent of IP traffic while WiFi and mobile devices will account for 66 percent of IP traffic.

The rapid rise of WiFi utilization is seen in two distinct areas: high penetration rates of service provider WiFi within the subscriber home and increased adoption of public WiFi hotspots. Continue Reading

Continue Reading
  • Share:

Tradeshow Recap: Mobile World Congress 2017

The trek to the tech mecca was on last week in Barcelona for Mobile World Congress. Of course, the news, the hype, and the crowd are all mind-bogglingly big! One piece of news that caught my eye the first day was when one of the speakers threw out a piece of data: In the eyes of consumers, mobile operators’ reputations trend just above the tobacco industry!

That’s not very good. So, what gives? Continue Reading

Continue Reading
  • Share:

The Wired Operator in a Wireless World, Part 3: Offering Tailored Promotions to Improve Return on Investment

Visibility into usage habits and trends makes it easier to understand what new products should be offered, and to whom. With the right solution, you can identify when a customer should be offered a different package or media access, or a trial upgrade to better suit their bandwidth utilization history, traffic hours, traffic type, and subscriber type (business or residential). Continue Reading

Continue Reading
  • Share:

High Availability and Disaster Recovery 101

In a practical example, centralized lease solutions are used by many OSS/BSS services to perform lease lookups. These can be used for legal, troubleshooting, and ultimately even billing. Being able to perform lease lookups is a critical component in the overall provisioning of services to a subscriber. But what would happen if services are unreachable? Continue Reading

Continue Reading
  • Share:

The Wired Operator in a Wireless World, Part 2: Self-Driving Networks

Let’s face it, providing broadband services is more than just provisioning a gateway. No gateway is the same, provides the same management interfaces, or supports the latest protocol of the respective access technology. Beyond the various nuances at the end of the day, there are specific business drivers that need to be solved: be it providing a new MPLS circuit, activating community WiFi, provisioning telephony, enabling a new service, or providing proactive care. Today’s operators are keenly aware of the need for service agility. Automation is key to ensuring agile and reliable service. Continue Reading

Continue Reading
  • Share: