In major urban centers across North America, finding a public WiFi signal is about as easy as finding a Starbucks; which, actually offers WiFi service to its patrons at no additional cost. This partnership makes sense when you consider 75% of people say one week without WiFi would leave them grumpier than one week without coffee — why not serve both in the same place? Continue Reading
Cord cutting. The term is often attributed to subscribers cancelling their TV service. Often, it is replaced with a comparable over-the-top (OTT) service, or a combination of various services such as Netflix and MLB.TV to cover specific demands. The obvious effect to this is that an increasing number of services now rely on the data pipe, and bandwidth consumption across all networks is growing with no signs of stopping. But the TV cable is not the only cord being cut. Almost all devices today ship with WiFi connectivity — and many new devices no longer accept an Ethernet cable. Continue Reading
Many years ago if you wanted to ensure a smooth connection to the Internet you’d grab the CAT5 cable. Fast forward to today and we see that WiFi standards have continued to improve and the hardware is just getting better. There are now few applications where the wired connection is a must, especially in the household. The wired connection might still give you that edge you need in an online game, but it’s no longer necessary. Not having to be tethered to an Ethernet port or to have a cable drop in the drywall is very convenient. Continue Reading
In the cable industry today we have seen an incredibly fast uptake of WiFi among the worldwide subscriber base — a trend that shows no signs of losing momentum. Recent data shows the WiFi market is expected to grow from USD 14.8 billion in 2015 to USD 33.6 billion by 2020. Consumers all across the world no longer just want WiFi, they expect it. In a Devicescape survey on the consumer attitudes towards WiFi, 88% of respondents saw WiFi as a commodity that should be available everywhere, all of the time. Continue Reading
Greetings and Happy New Year. Back from my brief holiday break and ready to work, it’s time once again for me to look through my industry periscope in search of what’s on the horizon in 2016. Here are my predictions for the year ahead: Continue Reading
Throughout the last year, enabling the Internet of Things (IoT) is a topic that has risen to the forefront for many communication service providers. Even people outside of the broadband industry understand the importance of connected devices, because the reliance on IoT is growing every day. We now have Internet-enabled light bulbs, dead bolts, smoke detectors, refrigerators, mirrors, and yes, even toothbrushes. Continue Reading
In last week’s blog, we discovered the importance of customer experiences. We learnt that great customer experience not only keeps revenue flowing, it’s actually an efficient way to strengthen your incoming revenue stream.
In the 2014 American Consumer Satisfaction Index report, ISPs scored lower than all other related industries.
Don’t let this be an indication of your business. Here are 5 easy ways to improve customer experiences: Continue Reading
Subscribers today expect to be connected at all times. Whether you’re relaxing at home, eating lunch in a cafe, or even sitting in the car on a road trip with your family, it’s never been more important to be able to get online.
Worldwide, 46% of total mobile data traffic was offloaded onto the fixed network through WiFi in 2014. By 2016, more traffic is expected to be offloaded from cellular networks onto WiFi than what remains on cellular networks. WiFi connectivity is increasingly common in new cars, WiFi- only phones are now a reality, and this trend towards expecting an Internet connection anywhere, at any time, is likely to continue in the future. Continue Reading
With both the Caribbean Cable and Telecommunication Association and National Cable Television Cooperative Winter Educational Conferences behind us, March is shaping up to be a busy month of tradeshows.
So where can you expect to find our team and learn about the latest Incognito Software Systems solutions over the month of March?
Check out our tradeshow schedule below, and contact us now if you want to meetup and discuss how Incognito solutions can work to help you meet the needs of modern subscribers. Continue Reading
Innovation in the broadband space is no longer driven by operators, tech companies, or standards bodies. It’s driven by consumer wants.
Service providers are being propelled forward by the consumer adoption of the Internet of Everything (IoE), and consumers want their providers to do more: they want immediate access to their favourite television programming. Continue Reading