Incognito creates and supports end-to-end OSS, BSS, and enterprise architecture solutions. By optimizing provider performance capabilities, Incognito enables best-in-class service fulfillment and customer experience assurance. Globally renowned broadband operators of all sizes — including over half of the top ten operators in the United States — trust Incognito to eliminate segregated work silos and streamline provisioning, activation, and subscriber service management processes with the utmost quality.
With acclamation for its successful implementations, integrations, and 24-hour customer support, in 2014, Incognito was acquired by Volaris Group, an operating group of Toronto-based software and services provider Constellation Software Inc. This welcomed acquisition allows Incognito to accelerate the speed of innovation while retaining its aptitude for nimbleness, agility, and responsiveness to customer and partner requests.
More than 160 million subscribers are currently being provisioned by solutions from Incognito. Providers like Cable One, Bright House Networks, Mediacom, Midcontinent, Suddenlink Communications, Com Hem, BT Group, UK Ministry of Defence, Hong Kong’s I-Cable, Chile’s VTR GlobalCom, Brazil’s NET Brazil, and StarHub are already using Incognito software to realize new revenue streams from multi-play and enterprise services.
In a constantly shifting technological landscape of high data-services penetration, Incognito helps customers develop an actionable vision for the future by leveraging its experience and expertise to optimize infrastructures, streamline operations, and boost customer experiences. Incognito R&D and professional services lead the industry in standards-based and customer-requested solutions that ensure performance quality for everyday operations while scaling to accommodate future demands.
The management team at Incognito participates in defining new Internet protocols and standards. They are active in many industry organizations such as CableLabs, Society of Cable Telecommunication Engineers (SCTE), TM Forum, the Canadian Steering Committee on Numbering (CSCN) for ENUM (TElephone NUmber Mapping) resources, Internet Engineering Task Force (IETF), and Internet Corporation for Assigned Names and Numbers (ICANN).