Buckeye CableSystem Upgrades to IPv6 and Automated Voice and Data Provisioning with Incognito Software

Leading Cable Provider to Use Broadband Command Center from Incognito Software to Deliver Services to Approximately 130,000 Subscribers 

Vancouver, B.C. July 16, 2013 Incognito Software, a global provider of solutions for broadband software provisioning and service activation, today announced that Toledo, Ohio-based Buckeye CableSystem is planning to upgrade to the latest version of Broadband Command Center from Incognito Software to activate and provision voice and data services for its approximately 130,000 subscribers. With a powerful combination of fast, reliable, and scalable device provisioning, Buckeye will be able to quickly add and maintain users on its network, streamlining workflow to effectively prepare for its implementation and migration to IPv6.

As a leading cable company that provides a full range of TV, broadband, and home telephone services, Buckeye CableSystem first approached Incognito Software in 2005 to help provide an alternative to its existing provisioning solution for its growing subscriber base. This solution came in the form of Broadband Command Center, a multi-standard solution that offers fast, reliable and scalable device provisioning while also providing support for the latest standards and technologies, including TR-069, DOCSIS 3.0, PacketCable 2.0, SIP, and DHCPv6.

“We are constantly striving to enhance the customer experience for our subscribers, and being able to efficiently provision our services and quickly add new ones in a way that is both cost-effective and reliable is something that we consider critical to this effort,” said Joe Jensen, chief technology officer for Buckeye CableSystem. “The added knowledge that Broadband Command Center from Incognito Software will work in conjunction with our existing IP address management software to help us prepare for our migration from IPv4 to IPv6 will be tremendously helpful as well.”

As Buckeye CableSystem transitions its network to the IPv6 protocol, it expects to gain the network capacity needed to add a nearly limitless number of subscriber devices while also taking advantage of easier deployment of new solutions, additional encryption and security measures, improved network routing procedures, and enhanced compliance capabilities for various government regulations. It will also help to prepare Buckeye for the future, as an increasing number of new services will soon be launched that require IPv6.

“As today’s consumers become increasingly mobile, cable operators are faced with the growing challenge of delivering quality service while also managing the onslaught of new devices constantly being added to these networks each day,” said Stephane Bourque, president and CEO of Incognito Software. “Broadband Command Center allows providers like Buckeye to provision a vast range of devices confidently across cable networks, resulting in accelerated time-to-market, fewer truck rolls, and greater return on investment.”

More than 110 million subscribers are currently being provisioned by Incognito Software, which offers a wide range of feature-rich software that makes it an ideal solution for service providers who need room for growth. For more information regarding Broadband Command Center from Incognito Software, please click here. To follow Incognito on Twitter, visit @incognito_sfwr.

About Incognito Software Systems Inc.

Incognito Software Systems provides end-to-end device provisioning, service activation, and resource management solutions for communication service providers. Incognito streamlines every step of the service fulfillment process with a turnkey fiber solution that provides fast entry to the fiber market for greenfield and established operators alike. By simplifying back-office automation and offering a unified service catalog, Incognito enables best-in-class service fulfillment and customer experience assurance. Since 2014, Incognito has been part of Volaris Group, an operating group of software and services provider Constellation Software Inc. More than 160 million subscribers worldwide are currently provisioned by solutions from Incognito.

About Buckeye Cablesystem

About Buckeye Cablesystem

Buckeye Cablevision, Inc., is the largest cable firm operating in the Toledo area, with some 150,000 customers in Toledo and Sandusky. It is among the 30 largest cable operators in the United States. It was founded in 1965 and is the second oldest continuously-owned large-city cable system in the US.

Buckeye CableSystem,® as the firm is known for marketing purposes, offers 70 Standard Service channels and more than 300 Digital channels including 112 high-definition channels; 50 commercial-free digital music channels; pay-per-view, Video-On-Demand, and Digital Video Recorders. Buckeye CableSystem also offers a tiered high-speed cable modem Internet product with speeds up to 110 Mbps, a dial-up Internet product, a Wireless Internet product, and residential telephone service. In addition, it maintains more than 2,200 miles of fiber optic and more than 2,100 miles of coaxial cable plant.

Media Contact

Maria-Christina Kolodziej
Davies Murphy Group
781.418.2424
mckolodziej@daviesmurphy.com

Miranda Pang
Incognito Software Systems Inc.
604 688 4332
media@incognito.com

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