Vancouver, BC (May 30, 2007) – EastLink, the fifth largest cable provider in Canada, has selected a device provisioning system from Incognito Software to deploy Internet and telephone services. Long known for its exceptional quality services, EastLink has implemented new technologies to ensure business and residential customers will continue to experience high quality services in the future.
Incognito’s new Broadband Command CenterTM device provisioning solution meets EastLink’s key requirements for reliability, ease of administration, and PacketCable support. The system currently activates customer-premises equipment required for telephone services. In the future, the system will also be used to provision cable modems for Internet services.
According to Jim Fitzgerald, Senior Director of Operations at EastLink, “We continue to develop our network and systems to ensure that our customers receive the best service possible. We were able to set up a working Incognito lab environment in only one day- a much shorter timeframe than other solutions that were evaluated. Incognito provided the expertise and resources we needed for a smooth transition to the new platform.”
Chris Busch, VP Broadband Technologies at Incognito Software, added, “We designed Broadband Command Center to provide the utmost in performance and reliability for our customer networks. Our team is very pleased to be working with EastLink on these critical services.”
Operating from its headquarters in Halifax, Nova Scotia, EastLink is the fifth largest cable company in Canada and was the first to offer customers local telephone service over a state-of-the-art digital network. EastLink is one of Canada’s 50 Best Managed Companies with more than 750 employees who provide a range of communications, entertainment & advertising services to business and residential customers across the Maritimes. For more information: http://www.eastlink.ca.
About Incognito Software Systems Inc.
Incognito Software Systems provides end-to-end device provisioning, service activation, and resource management solutions for communication service providers. Incognito streamlines every step of the service fulfillment process with a turnkey fiber solution that provides fast entry to the fiber market for greenfield and established operators alike. By simplifying back-office automation and offering a unified service catalog, Incognito enables best-in-class service fulfillment and customer experience assurance. Since 2014, Incognito has been part of Volaris Group, an operating group of software and services provider Constellation Software Inc. More than 160 million subscribers worldwide are currently provisioned by solutions from Incognito.