Vendor-Agnostic Device Automation and Management Solution Supports Multiple Access Network Technologies to Deliver Enhanced Performance, Security and Speed
Vancouver, B.C. (June 28, 2012) – Incognito Software, a global provider of broadband software provisioning and activation solutions, today announced the general availability of Auto Configuration Server 2.0. This new device management software incorporates a highly reliable automation solution that supports a wide number of access networks, such as PON, DOCSIS, ADSL, WiMAX, and more, all without sacrificing performance.
By using Incognito’s Auto Configuration Server 2.0, telecom and cable providers can now monitor and regulate subscriber device thresholds based on a wide range of reporting parameters, from amount of bandwidth used to average session time. As a result, an almost endless array of customized reports can be instantly generated whenever needed without the concern that performance will be impacted.
As the number of TR-069 enabled customer devices reached more than 147 million this past year, an increasing number of cable operators have embraced this protocol – which had previously been used almost exclusively by the telecom industry – for provisioning and managing residential gateways. Incognito Auto Configuration Server 2.0 utilizes TR-069 to facilitate zero-touch provisioning and management of WiMAX networks, DOCSIS gateways, VoIP equipment, WiFi access points, and IPTV deployments to help both cable and telecom providers decrease operational costs by minimizing truck rollouts and accelerate time-to-revenue for new service deployments.
TR-069 based devices can additionally be quickly provisioned to support an extensive array of services, such as WiFi management, parental controls, VoIP, storage, IPTV, and more. As a result of Incognito’s TR-069 Open Interop Program, which was created in October 2011 and assists providers in determining whether they adhere to the basic TR-069 standard as defined by the Broadband Forum, Incognito supports nearly every TR-069 based device currently on the market.
From a subscriber standpoint, Incognito’s Auto Configuration Server 2.0 also offers the added benefit of device backup and restore, which allows operators to automatically replicate settings in a subscriber’s replacement device. With the ability to add a user-friendly online portal, subscribers can now obtain detailed information regarding both their account terms and their existing network devices to offer an added level of visibility and control.
“Service providers are quickly realizing that they need to expand their service offerings in order to retain their existing subscribers while also attracting new ones,” said Stephane Bourque, president and CEO of Incognito Software. “Auto Configuration Server 2.0 provides a suite of new features alongside our market-proven automation software to help alleviate these industry challenges and help our customers build new revenue streams.”
About Incognito Software Systems Inc.
Incognito Software Systems provides end-to-end device provisioning, service activation, and resource management solutions for communication service providers. Incognito streamlines every step of the service fulfillment process with a turnkey fiber solution that provides fast entry to the fiber market for greenfield and established operators alike. By simplifying back-office automation and offering a unified service catalog, Incognito enables best-in-class service fulfillment and customer experience assurance. Since 2014, Incognito has been part of Volaris Group, an operating group of software and services provider Constellation Software Inc. More than 160 million subscribers worldwide are currently provisioned by solutions from Incognito.