Incognito Software is Selected by Cybercable of Mexico for Internet Telephony

Vancouver, BC (May 15, 2007) – Incognito Software today announced that Cybercable, a leading cable MSO in Mexico, has selected its device provisioning system in order to launch Internet telephony services. Cybercable chose Broadband Command Center software due to its support for several key requirements: the ultra-high reliability necessary for voice-over-IP (VoIP) services, automated provisioning of PacketCable multimedia terminal adapters (MTAs) at customer sites, and rapid integration with Cybercable’s in-house billing system.

“We wanted to offer an exceptionally reliable alternative to traditional telephone service, so we needed provisioning software that would help us launch VoIP services and get to market fast,” commented Luis Vielma Ordoñez, COO at Cybercable. “At the same time, to make the services cost effective, we needed to ensure that setup was uncomplicated and all our operations would remain highly efficient. Incognito provided the performance and value we were looking for in a VoIP provisioning system.” With the new software, Cybercable can now eliminate manual creation and storage of thousands of device configuration files by defining rules and policies that control how the system activates customer premises equipment. Also, to achieve always-on reliability, Cybercable can set up automated server backup without any extensive manual configuration. Efficiencies are further enhanced by the fact that primary and secondary servers can assign IP addresses out of the same address pool– there is no need to purchase separate IP address space just for backup purposes.

Brian Craddock, VP Sales at Incognito Software, said, “We are pleased to be working with Cybercable, a company known for its high-quality, high-speed Internet services. We designed our software to meet the reliability demands of advanced broadband services such as PacketCable-based VoIP, and are committed to our customer’s further success.”

About Cybercable and Grupo HEVI

Grupo HEVI is a leading Mexican MSO, with operations in more than 25 cities in Mexico in the regions of Jalisco, Aguascalientes, Michoacàn, Guanajuato, Colima, Nayarit, Zacatecas and Tamaulipas. Grupo HEVI owns Cybercable, its high-speed Internet brand that serves more than 70,000 subscribers. Through commercial brands Telecable and Hypercable, Grupo HEVI also offers advanced video entertainment to more than 300,000 subscribers. For more information about Grupo Hevi visit

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