Press Release: Incognito Software Appoints Munir Allibhai as Support Account Manager
VANCOUVER, BC (June 30, 2010) - In an effort to further enhance its customer support service, Incognito Software has promoted Munir Allibhai to Support Account Manager. In his new role as the Support Account Manager, Munir will manage Incognito resources for the fastest possible resolution to complex customer technical cases or outage situations, work with customer project management teams to keep deployment projects on track and on schedule as well as ensure that regular and structured communications are maintained with his accounts.
"Here at Incognito, we are always striving to provide the best customer support experience possible. As a Senior Support Engineer at Incognito, Munir has excelled at building customer relationships and understanding their unique requirements. As Support Account Manager, Munir's primary focus is to ensure there is two-way communication between our customers and Incognito Support. His goal is to be the customers' advocate within the company to ensure all their needs are met."
Munir has been working in a customer support role in the IT industry for over 7 years and has been with Incognito since 2006, most recently working as a Senior Support Engineer. He is a native of Vancouver, BC and a graduate in Computer Science from the University of Victoria.
For more information on the new Support Account Manager Position please contact Incognito Support.
About Incognito Software
Incognito Software is a global provider of broadband software provisioning and activation solutions that help monetize IP based subscriber and commercial services. Broadband operators and large enterprises worldwide use our products to quickly and cost-effectively deploy high-reliability data, voice, and video networks. Incognito is recognized for its top-rated carrier-grade software, superior customer support, and partnerships with leading software and hardware vendors. For more information please visit www.incognito.com
Media Contact
Miranda Pang
Incognito Software Inc.
T: 604 688 4332
F: 604 688 4339
E: media@incognito.com