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SIP Deployment Solution Features

Always-on Availability

Reliability is a critical requirement for successful service deployment. For example, VoIP services need 5-nines uptime to compete with the PSTN. The challenge is that implementations of DHCP failover and TFTP clustering vary widely across the industry, and even subtle differences can have a huge impact on reliability. Broadband Command Center delivers industry-leading availability across all its component servers.

In the case of DHCP, Broadband Command Center exceeds IETF specifications with 1:1 primary to secondary server backup – true hot standby instead of a 1:many architecture.

Broadband Command Center's Multimedia Provisioning Service (MPS) server pair, which performs VoIP provisioning and subscriber management, also provides load-balanced failover for maximum reliability.

The Configuration File Management (CFM) service, which administers TFTP, HTTP, HTTPS, or FTP services, offers reliability through its server clusters. If a CFM server is unavailable, the DHCP or MPS server that is controlling the cluster can assign another (redundant) CFM server to handle file transfers to Customer Premise Equipment (CPE).

Separation of Dynamic File Generation and Distribution

Broadband Command Center's ability to dynamically generate customized configuration files minimizes the operator's effort in creating personalized responses to activation requests. That's why dynamic file generation is one of the keys to profitable growth.

Broadband Command Center 5.5 separates dynamic file generation and distribution into two components: Configuration File Management (CFM) Service for generation of dynamic files and Configuration File Management Proxy Service, for delivery of that data using FTPs, TFTP, HTTPs or FTP protocol. The Configuration File Management and Configuration File Management Proxy services supports integrated clustering to allow in-service growth. As the demand for file transfers increases, only additional Configuration File Management (CFM) proxy services need to be added and as the demand for dynamic file generation increases, only additional Configuration File Management services will need to be added. Thus allowing service providers to greatly reduce their capital costs during growth.

Configuration File Management (CFM) for Final Activation

In order to ensure subscribers always get online quickly; the Configuration File Management (CFM) servers are load balanced. DHCP or Multimedia Provisioning Service (MPS) server always sends file requests to the most available CFM server. This allows the CFM to handle massive volumes of simultaneous file transfers, especially during peak periods when thousands of devices may come online simultaneously.

Easy OSS Integration

For easy setup of data sharing with an OSS, BSS, or Customer Care Center, Broadband Command Center comes with an array of integration toolkits: CORBA APIs, XML APIs, SOAP API and a Command Line Interface (CLI). These toolkits allow direct integration with 3rd party OSS platforms and existing LDAP databases enabling simplified access to subscriber data for both data and voice device provisioning.

In addition, the Command Line Interface enables scripting and interfacing with other applications and can run on Windows, Linux and Solaris platforms.

To enhance the visibility of provisioning data and the management of subscribers, Broadband Command Center can track subscribers and their devices, IP addresses, and associated broadband services as well as allow the retrieval of that information. The solution can gather customer lease data in three ways: Data can be entered into its own database, transferred automatically from an OSS, BSS, or Customer Care Center or directly retrieved from a centralized backend database via integration with LDAP. The follow diagram illustrates the various ways Broadband Command Center can integrate with the OSS.

Subscriber, Device, and Service Data Sharing

Data transferred from the OSS, LDAP or manually entered into Broadband Command Center can include: subscriber data (contact information, devices owned), subscriber device data (MAC address, maximum # of CPEs, voice line configuration, call agent), or service options (speed, quality of service). The addition of XML API for lease data in Broadband Command Center 5.5 eases the retrieval of this information.

Support for SIP NOTIFY and Softswitch Connectors

Broadband Command Center now enables ongoing provisioning updates to be delivered to SIP VoIP terminals via Softswitch integration for Broadsoft platform. This includes both SIP Notify and API methods to trigger a remote device reboot action.

SIP Device User Configuration Decoupling

With consumers demanding more phone lines and possessing more devices than ever, service providers must be able to properly configure these users. Broadband Command Center supports the decoupling of SIP phone user configuration from a SIP device configuration. This allows a SIP user to be provisioned to multiple line appearances spanning multiple simultaneous devices.

Time-Saving GUI

Broadband Command Center's intuitive GUI gives you one convenient interface for managing all functions.

Wizards and templates ensure fast deployment and streamlined workflows, whether your job is system administration or customer service.

You can quickly access operational and configuration information through a tree structure of setup options, as well as network views based on region, department, subnet, or subscriber.

To help you resolve issues and analyze system design, Broadband Command Center provides a wealth of diagnostics and reporting tools:

• Auditing: tracking of all changes made by system administrators or operators
• Reporting: usage or auditing reports automatically triggered by specific data, actions, or requests
• Backups: automated scheduled backups of database and audit records
• Real-time, color-coded IP address usage statistics: designated as free, active, offered, static, reserved, or unused
• Security alerts
• 5 emergency notification methods: SNMP traps, system logs, email, event triggers, or pop-up messages. Emergency notifications can be initiated when an operator-specified threshold is reached. For example, you can receive alerts based on high-water marks when an IP address range is about to run out of addresses

64 Bit Service

All Broadband Command Center services are now 64 bit, giving the system the ability to handle future technology capacity. The 64 bit system increases the capacity of Broadband Command Center’s DHCP service to 1,000,000 active leases and also allows an unlimited number of subscribers and lines to be managed by the solution’s Multimedia Provisioning Service.