Case Studies

  • Residential Services Enablement: 4G LTE Service Optimization and Management

    In an increasingly competitive landscape, service providers look to increase the flexibility of their networks and improve accessibility for a growing subscriber base. Offering service choices over the increasingly popular wireless standard 4G LTE can help improve network outreach, but fulfilling the services is only a start.

  • Increase Revenue Through Targeted Upsell

    Improve customer segmentation to identify candidates for upsell as well as subscribers at risk of churn. Apply subscriber usage information to maximize impacts of upgrade and retention offers.

  • Take The Guesswork Out Of Network Investment

    Make informed network investments with a data-driven approach to capacity planning. Pinpoint exactly where your capital investments make the greatest impact on your business.

  • Fiber (FTTx) Service Fulfillment for Converged Networks

    Learn how a major Singaporean communications service provider launched new services over fiber to provision, activate, and fulfill service.

  • Fiber (FTTx) Services Enablement for Telco

    Discover how the provider overcame integration challenges with an end-to-end service activation solution that supports all the moving parts on their network to become a leading provider of converged services over fiber in Latin America.

  • How a Tier One Operator Fast-Tracked Project Delivery With Efficient IPAM

    How can efficient IPAM (IP address management) help with project delivery? One U.S. Tier One provider recently discovered the difference that an automated solution can have after adopting of a holistic IPAM solution across all business units operating in more than 20 states. The result? Faster delivery of new services, lower OPEX, and optimized IP resources — giving the company a competitive edge across multiple markets.

  • Improve Subscriber QoE in Complex WiFi Networks

    Ensure the best WiFi service quality in high-density environments with a remote device management solution that enables automatic interference detection, advanced analytics, and intelligent responses to network changes.

  • Enabling Community Wifi with DHCP

    A major cable provider and MVNO in Spain wanted to increase customer retention in the competitive European market by offering a community WiFi service. This would enable the company’s more than 1 million subscribers to roam between services using public DOCSIS-based cable modems with WiFi capabilities.

  • Reduce Revenue Loss from Theft of Service

    A leading United States cable MSO was losing an estimated $1 million USD per year to theft of service and fraud. Incognito delivered security and revenue assurance as part of a device provisioning solution to eliminate the revenue loss, with an immediate 88% reduction in fraud cases.