Media

  • [Webinar Recording] The Changing Landscape of WiFi QoE

    Watch SCTE/ISBE Senior Director of Advanced Technologies Steve Harris and Incognito discuss how you can leverage the latest additions to the Broadband Forum’s TR-069 protocol to improve network reporting, analysis, and actions based on WiFi events.

  • [Webinar Recording] Capacity Planning: Insights for Smarter Network Investments

    What could you do to improve capacity planning decisions on your network? Too many cable operators are led into a cycle of never-ending upgrades by poor insights and a lack of actionable intelligence. Without an understanding of how and where bandwidth is used on your network, it is difficult to make smart network investments and capacity planning decisions.

  • [Webinar Recording] Fiber Service Roll-Out: Activation, Fulfillment, and Assurance

    Strategies for service activation, fulfillment, and ongoing assurance are a contentious subject for many operators as they face rising customer churn rates and tighter budgetary restrictions. What if there was a better way to navigate the challenges of a fiber deployment, activate and assure services to subscribers, and save operational costs?

  • 2016 Broadband Consumer QoE Report

    The need to provide better QoE has been a major concern for broadband providers due to its direct influence on subscriber retention rates. But how well do you actually understand what influences your subscribers' QoE? Read this report to find out: where QoE falls short for subscribers, important service improvements subscribers' want, and much more!

  • Firmware Management: Recipe for Success

    Firmware management can be a hectic and highly stressful event — from people at home experiencing service interruptions, to network administrators and engineers working long hours to ensure that updates are rolled out according to plan.

  • Symptoms of Network Abuse and How to Stop It

    CPE cloning, WiFi re-selling, CSR fraud and more — can you identify symptoms of network abuse on your network? Service theft and revenue leakage go hand-in-hand, with MSOs losing up to 5% of revenue each year to network abuse.

  • [eBook] vCPE for Dummies book

    Virtualization is the disruptive innovation that will forever transform the broadband industry. Reserve your copy of the vCPE handbook today!

  • FTTx Deployment Strategy eBook Series

    Part one of your three-part guide for implementing, integrating, and activating fiber services as part of a converged network.

  • Introducing Incognito Auto Configuration Server 3.0

    Providing great Quality of Experience (QoE) is essential to retaining customers and maintaining revenue growth. To do this, operators must ensure that service quality meets, or exceeds the expectations of the subscriber.