Resources

  • New Service Roll-Out Series: The Fundamentals of Prepaid Services Enablement

    Launching a prepaid service requires some fundamental B/OSS processes. The fact that it is prepaid can help reduce the complexity involved, but that is not to say that you do not need to consider all elements carefully. Get expert opinion on what you need to consider when launching prepaid services on an existing B/OSS architecture.

  • Drive New Revenue with a Turnkey Wireless Management Solution

    Extend service offerings and simplify carrier-grade WiFi management with an end-to-end, vendor agnostic wireless management solution from Incognito.

  • [Webinar] Capacity Planning: Insights for Smarter Network Investments

    What could you do to improve capacity planning decisions on your network? Too many cable operators are led into a cycle of never-ending upgrades by poor insights and a lack of actionable intelligence. Without an understanding of how and where bandwidth is used on your network, it is difficult to make smart network investments and capacity planning decisions.

  • [Webinar] Fiber Service Roll-Out: Activation, Fulfillment, and Assurance

    Strategies for service activation, fulfillment, and ongoing assurance are a contentious subject for many operators as they face rising customer churn rates and tighter budgetary restrictions. What if there was a better way to navigate the challenges of a fiber deployment, activate and assure services to subscribers, and save operational costs?

  • Eliminating the Swivel Chair with Universal Service Activation

    Among all of the strategic challenges competing for network service providers’ (SPs) attention, nothing is more crucial to success in the day-to-day battle for market supremacy than finding a way to accelerate activation of new services and promotions.

  • Fiber Services Enablement for Telco

    Discover how the provider overcame integration challenges with an end-to-end service activation solution that supports all the moving parts on their network to become a leading provider of converged services over fiber in Latin America.

  • Adaptive Services for Broadband Service Providers

    As the broadband market matures, unlimited data plans represent both a high cost and a lost revenue opportunity for network service providers.

  • Improve Troubleshooting and Lower Support Costs with Smart CSR

    Improve CSR troubleshooting and lower support costs with Smart CSR, a troubleshooting and integration platform that enables faster root cause analysis, smoother workflow, and enhanced subscriber QoE.

  • New Service Roll-out Series: Expose and Improve Wi-Fi Operational Quality to Enhance Subscriber QoE

    If DOCSIS, DSL, and Fiber are the dominant fixed-line last mile networks, than Wi-Fi is the dominant last hundred foot network. Operators have learned the Wi-Fi network supplied through a broadband gateway is itself an extension of their service and brand identity. The earliest days of this service defined the need to assist customers with […]

  • So You’ve Rolled Out a Fiber Network: What’s Next?

    Worldwide, demand for faster broadband speeds and better service experiences has sparked a new wave of access technology. Fiber optics leads the way due to its gigabit-per-second speeds and relatively inexpensive deployment costs; however, there’s more to deploying fiber than just building the network.