Resources Tagged firmware-management

  • Save OPEX and Improve Subscriber QoE with Simple DOCSIS Firmware Management

    Reducing OPEX while systematically ensuring consistent quality of experience for subscribers is no easy feat. For operators looking for ways to improve DOCSIS firmware management, the challenge is to reduce downtime while ensuring subscribers receive necessary firmware updates that may be required for new services, devices, or just as part of regular upgrades.

  • Cut Manual Processes and Reduce Service Disruption Risks with DOCSIS Firmware Management

    In mid-to-large-sized organizations, deploying firmware updates to a wide network of end-user DOCSIS gateways is a long process that is prone to numerous service disruption errors. As a result of the work required and the risk of disruption to end-user services, many operators will simply put off updating firmware until it is critically necessary.

  • The Evolution of Subscriber QoE

    Operators across the globe are attempting to improve customer loyalty and reduce churn rates by offering a better quality of experience (QoE) to their subscribers. But do operators understand what improving QoE really means? Is there a clear definition for this industry buzz word? This complimentary white paper addresses these questions and examines the common challenges that operators face when attempting to satisfy customer QoE needs.

  • Firmware Management: Recipe for Success

    Firmware management can be a hectic and highly stressful event β€” from people at home experiencing service interruptions, to network administrators and engineers working long hours to ensure that updates are rolled out according to plan.

  • Optimize DHCP: Beyond Broadband Command Center

    Are you making the most of your existing Broadband Command Center investment? If you're relying on homegrown solutions or poorly integrated add-ons to manage DHCP lease data, fraud, or firmware updates, you may not be maximizing the available efficiencies the solution provides. Worse yet, you could actually contribute to extra strain on the DHCP service. Maximize your investment with three extensions that optimize DHCP performance.

  • Simplify Firmware Updates With an Automated Management Solution

    Looking for a way to reduce operational costs and streamline the firmware update process? Gain an organized database of your entire CPE network and schedule automated end-to-end firmware management processes while retaining full visibility over device statuses β€” even while updates occur.

  • Break Free of Legacy Device Limitations with Virtualized CPE: Technical Solution

    Curtail OPEX Without Sacrificing Service Time-to-Marketing, QoE, and Revenue Opportunities

  • Introducing Incognito Auto Configuration Server 3.0

    Providing great Quality of Experience (QoE) is essential to retaining customers and maintaining revenue growth. To do this, operators must ensure that service quality meets, or exceeds the expectations of the subscriber.

  • Improving QoE With Better Device Management

    Providing great Quality of Experience (QoE) is essential to retaining customers are maintaining revenue growth. To do this, operators must ensure that service quality meets, or exceeds the expectations of the subscriber. This white paper offers insight into the current challenges that operators face while attempting to deliver high QoE in the time of complex, […]

  • TR-069: What it Means for Service Providers

    In this recording, you’ll hear from industry experts on why this standard is significant for the cable industry, the visibility and support challenges it will help solve, what the industry is doing to remove barriers to adoption, and how other operators are using it to launch new services. Join this live Incognito webinar to learn: […]