Resources Tagged improving-qoe

  • Fiber (FTTx) Service Fulfillment for Converged Networks

    Learn how a major Singaporean communications service provider launched new services over fiber to provision, activate, and fulfill service.

  • New Service Roll-Out Series: The Fundamentals of Prepaid Services Enablement

    Launching a prepaid service requires some fundamental B/OSS processes. The fact that it is prepaid can help reduce the complexity involved, but that is not to say that you do not need to consider all elements carefully. Get expert opinion on what you need to consider when launching prepaid services on an existing B/OSS architecture.

  • [Webinar Recording] Capacity Planning: Insights for Smarter Network Investments

    What could you do to improve capacity planning decisions on your network? Too many cable operators are led into a cycle of never-ending upgrades by poor insights and a lack of actionable intelligence. Without an understanding of how and where bandwidth is used on your network, it is difficult to make smart network investments and capacity planning decisions.

  • [Webinar Recording] Fiber Service Roll-Out: Activation, Fulfillment, and Assurance

    Strategies for service activation, fulfillment, and ongoing assurance are a contentious subject for many operators as they face rising customer churn rates and tighter budgetary restrictions. What if there was a better way to navigate the challenges of a fiber deployment, activate and assure services to subscribers, and save operational costs?

  • New Service Roll-out Series: Expose and Improve Wi-Fi Operational Quality to Enhance Subscriber QoE

    If DOCSIS, DSL, and Fiber are the dominant fixed-line last mile networks, than Wi-Fi is the dominant last hundred foot network. Operators have learned the Wi-Fi network supplied through a broadband gateway is itself an extension of their service and brand identity. The earliest days of this service defined the need to assist customers with […]

  • So You’ve Rolled Out a Fiber Network: What’s Next?

    Worldwide, demand for faster broadband speeds and better service experiences has sparked a new wave of access technology. Fiber optics leads the way due to its gigabit-per-second speeds and relatively inexpensive deployment costs; however, there’s more to deploying fiber than just building the network.

  • Save OPEX and Improve Subscriber QoE with Simple DOCSIS Firmware Management

    Reducing OPEX while systematically ensuring consistent quality of experience for subscribers is no easy feat. For operators looking for ways to improve DOCSIS firmware management, the challenge is to reduce downtime while ensuring subscribers receive necessary firmware updates that may be required for new services, devices, or just as part of regular upgrades.

  • Cut Manual Processes and Reduce Service Disruption Risks with DOCSIS Firmware Management

    In mid-to-large-sized organizations, deploying firmware updates to a wide network of end-user DOCSIS gateways is a long process that is prone to numerous service disruption errors. As a result of the work required and the risk of disruption to end-user services, many operators will simply put off updating firmware until it is critically necessary.

  • 5 Tactical Approaches to Revenue Assurance for Broadband

    The key to revenue assurance is to identify areas that either generate or save money. Implementing secure, end-to-end processes stops revenue leakage, avoids future issues, and enables an increased focus on proactive strategies to generate revenue. Get the guide to discover 5 tactical approaches for revenue assurance for service providers.

  • 2016 Broadband Consumer QoE Report

    The need to provide better QoE has been a major concern for broadband providers due to its direct influence on subscriber retention rates. But how well do you actually understand what influences your subscribers' QoE? Read this report to find out: where QoE falls short for subscribers, important service improvements subscribers' want, and much more!