Resources Tagged service-fulfillment-and-assurance

  • Take The Guesswork Out Of Network Investment

    Make informed network investments with a data-driven approach to capacity planning. Pinpoint exactly where your capital investments make the greatest impact on your business.

  • Centralize Auditing to Decrease Service Activation Risks

    Discover how to improve visibility over end-to-end service activation processes and reduce the complexity of retrieving audit information when dealing with service activation issues.

  • Streamlining Service Fulfillment

    Success and market leadership for network providers depends on the quick rollout of new services and promotions. An efficient service activation solution lets you centrally manage the activation of all service offerings from a single interface. Learn how you can remove the barriers to fast, low-cost service implementation with automated service activation in this comprehensive 12-page paper.

  • Order Management: Understanding the Elements of End-to-End Service Fulfillment

    Subscriber service fulfillment is a complex undertaking involving many individual steps — and it’s often the first impression you make on new customers. Discover how to reduce OPEX and make a better first impression by downloading this complimentary white paper.

  • Prevent Subscriber Service Issues with End-to-End SQM

    How can you maintain consistent quality of service to increase customer satisfaction? An end-to-end service quality management (SQM) solution makes it easier to diagnose issues at every stage of the service journey with proactive and reactive care.

  • Fiber (FTTx) Service Fulfillment for Converged Networks

    Learn how a major Singaporean communications service provider launched new services over fiber to provision, activate, and fulfill service.

  • New Service Roll-Out Series: The Fundamentals of Prepaid Services Enablement

    Launching a prepaid service requires some fundamental B/OSS processes. The fact that it is prepaid can help reduce the complexity involved, but that is not to say that you do not need to consider all elements carefully. Get expert opinion on what you need to consider when launching prepaid services on an existing B/OSS architecture.

  • Eliminating the Swivel Chair with Universal Service Activation

    Among all of the strategic challenges competing for network service providers’ (SPs) attention, nothing is more crucial to success in the day-to-day battle for market supremacy than finding a way to accelerate activation of new services and promotions.

  • Fiber (FTTx) Services Enablement for Telco

    Discover how the provider overcame integration challenges with an end-to-end service activation solution that supports all the moving parts on their network to become a leading provider of converged services over fiber in Latin America.

  • New Service Roll-out Series: Expose and Improve Wi-Fi Operational Quality to Enhance Subscriber QoE

    If DOCSIS, DSL, and Fiber are the dominant fixed-line last mile networks, than Wi-Fi is the dominant last hundred foot network. Operators have learned the Wi-Fi network supplied through a broadband gateway is itself an extension of their service and brand identity. The earliest days of this service defined the need to assist customers with […]