Make informed network investments with a data-driven approach to capacity planning. Pinpoint exactly where your capital investments make the greatest impact on your business.
Discover how to improve visibility over end-to-end service activation processes and reduce the complexity of retrieving audit information when dealing with service activation issues.
Subscriber service fulfillment is a complex undertaking involving many individual steps — and it’s often the first impression you make on new customers. Discover how to reduce OPEX and make a better first impression by downloading this complimentary white paper.
How can you maintain consistent quality of service to increase customer satisfaction? An end-to-end service quality management (SQM) solution makes it easier to diagnose issues at every stage of the service journey with proactive and reactive care.
Learn how a major Singaporean communications service provider launched new services over fiber to provision, activate, and fulfill service.
Launching a prepaid service requires some fundamental B/OSS processes. The fact that it is prepaid can help reduce the complexity involved, but that is not to say that you do not need to consider all elements carefully. Get expert opinion on what you need to consider when launching prepaid services on an existing B/OSS architecture.
Among all of the strategic challenges competing for network service providers’ (SPs) attention, nothing is more crucial to success in the day-to-day battle for market supremacy than finding a way to accelerate activation of new services and promotions.
Discover how the provider overcame integration challenges with an end-to-end service activation solution that supports all the moving parts on their network to become a leading provider of converged services over fiber in Latin America.
If DOCSIS, DSL, and Fiber are the dominant fixed-line last mile networks, than Wi-Fi is the dominant last hundred foot network. Operators have learned the Wi-Fi network supplied through a broadband gateway is itself an extension of their service and brand identity. The earliest days of this service defined the need to assist customers with … Continue reading "New Service Roll-out Series: Expose and Improve Wi-Fi Operational Quality to Enhance Subscriber QoE"
Worldwide, demand for faster broadband speeds and better service experiences has sparked a new wave of access technology. Fiber optics leads the way due to its gigabit-per-second speeds and relatively inexpensive deployment costs; however, there’s more to deploying fiber than just building the network.