Improve customer segmentation to identify candidates for upsell as well as subscribers at risk of churn. Apply subscriber usage information to maximize impacts of upgrade and retention offers.
Subscriber service fulfillment is a complex undertaking involving many individual steps — and it’s often the first impression you make on new customers. Discover how to reduce OPEX and make a better first impression by downloading this complimentary white paper.
Break into the residential broadband market with your LTE infrastructure.
Launching a prepaid service requires some fundamental B/OSS processes. The fact that it is prepaid can help reduce the complexity involved, but that is not to say that you do not need to consider all elements carefully. Get expert opinion on what you need to consider when launching prepaid services on an existing B/OSS architecture.
The key to revenue assurance is to identify areas that either generate or save money. Implementing secure, end-to-end processes stops revenue leakage, avoids future issues, and enables an increased focus on proactive strategies to generate revenue. Get the guide to discover 5 tactical approaches for revenue assurance for service providers.
In a recent Dell report on Big Data, 89% of respondents with a Big Data initiative in progress reported significant improvements in their company’s decision making. This white paper examines the benefits of accurate automated Big Data intelligence solutions and explores the differences offered by the two main stream methods for Big Data collection, Internet Protocol Detail Record (IPDR) and Deep Packet Inspection (DPI).
Robust, easily accessible Internet is no longer optional for businesses — it’s a necessity. From large workforces looking for reliable ways to collaborate wirelessly to small-to-medium businesses offering WiFi to their staff and customers, businesses are increasingly looking for service providers that offer reliable managed WiFi solutions. How can you ensure a seamless WiFi experience for your business customers without driving up operational costs?
Cable MSOs face shrinking margins and higher network upkeep costs as more subscribers shift to IP-only plans. This white paper details the case for fair access policies – including usage-based pricing – in the cable broadband industry. The major challenges, benefits, and best practices of policy enforcement are examined, with a focus on examples from the North American market.
Cable providers worldwide are facing lower revenues and higher upkeep costs as subscribers switch to IP-only plans. In North America, operators are turning to usage-based pricing policies to recoup revenue and offer subscribers a wider range of choices. Could this be the answer to your bandwidth dilemma?
The surge in global Internet traffic is stressing broadband networks. In this environment, more multiple service operators (MSOs) are turning to Internet Protocol Detail Record (IPDR) to manage their high-speed data platforms and businesses. Enhanced features and back office integration can make an IPDR system even more effective by providing network intelligence for capacity planning, customer support, and new service rollouts.