FIRMWARE MANAGEMENTLeverage automation to reduce costs and optimize broadband device performance
Tracking, managing, and executing the massive variety of device firmware updates required to evergreen a network is costly and error-prone. It’s not a problem that can be ignored, as hackers present a real security threat and keeping device firmware current is key to avoiding fraudulent activities such as device cloning. Couple this with the increased number of IoT devices in the home and firmware management processes become even more challenging — leaving many devices performing below optimal capacity.
To avoid the pitfalls of poor customer quality of service (QoS) and fraudulent activity, broadband service providers need an holistic view of all network devices, with automated tracking and management of firmware versions, coupled with flexible scheduling capabilities that avoid subscriber service interruption but can be implemented as needed.
The Incognito Firmware Management solution is a vendor and device-neutral software platform that addresses the end-to-end firmware orchestration process. From organizing a plethora of vendor devices and their associated firmware, to scheduling and automating procedures and simplifying execution with complete visibility.
Flexibly delivered and powered by Incognito Auto Configuration Server or Incognito Broadband Command Center, this solution provides unparalleled agileness, reporting, and automation for firmware management:
Reduce operational costs and streamline the firmware update process.
Ensure that service quality exceeds the expectations of your subscribers.
Discover a recipe for successful firmware management.