Virtual Customer Premises Equipment

Virtual Customer Premises Equipment

Subscriber Service Virtualization

Service providers are seeking new solutions to return value to the pipe. With an ever-increasing demand for à la carte and over-the-top products, operators look to QoE solutions to add value in addition to the bandwidth product being sold.

The Virtual CPE solution from Incognito helps operators simplify subscriber management, enable self-care options to assist with the increasing demands for home-network device access, and offer access to additional software-based services in the future.

Learn how you can break free of legacy device limitations with vCPE:

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Incognito Virtual Customer Premises Equipment

The Incognito vCPE solution is a revolutionary way for service providers to increase new product velocity, simplify customer care, empower end-user experiences, and become hardware vendor and access-network technology agnostic. Discover new ways to monetize your legacy CPE and lower support costs while gaining the ability to offer new service packages tailored to meet the needs of every customer.

Network and Device Agnostic

Network and Device Agnostic

Reduce customer premises hardware dependencies and reinvigorate your legacy gateways with virtualized network functions that can be deployed to all your devices, regardless of hardware vendor. Operators may now offer a unified user experience across all network technologies include cable, DSL, and fiber.

Personalized Service Offerings

Personalized Service Offerings

Rapidly launch new service offerings by eliminating the lengthy development and implementation cycles caused by hardware vendor requirements. New products offered to customers are rolled out and fulfilled without the need for lengthy planning cycles and device maintenance windows.

Monetize IP Services

Monetize IP Services

Remember when you had to give new features away for free as part of locked-in firmware upgrades? With vCPE you can now gather new revenue from existing CPE with value-add subscription services such as parental controls, time of day, device-level usage, and quality control.

Improve QoE with Subscriber and Network Insights

Improve QoE with Subscriber and Network Insights

Boost subscriber quality of experience and launch customized service enhancements with insight into user- and device-specific behaviors within the customer premises.

Empower Subscribers with Individualized Experiences

Empower Subscribers with Individualized Experiences

Optimize subscriber quality of experience by letting your end-users define which add-on subscriptions they want.

Simplify the Network

Simplify the Network

Unify processes for all your CPE by virtualizing some or all of the functions that are traditionally performed by the physical CPE. Automate processes for service delivery and fulfillment to decrease the risk of repeat service calls and truck rolls.

The Incognito vCPE solution:

  • Improves service flexibility while hastening the delivery and fulfillment of new service options
  • Generates new revenue from existing CPE through new network-based product offers
  • Enhances data gathering and analysis to help you target customers for service add-ons and package upgrades
  • Advances the user experience with simplified customer management portals and subscriber self-service options simplifying device connectivity in the home
  • Protects your network with better security features and more transparency over network operations

Request more information on our Virtual Customer Premises Equipment solution.

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Solution Enablers