Incognito Software Inc.

Closing Time

POSTED ON June 15 2010

Wow, three days sure goes by pretty quickly. As we have several attendees with return flights this evening, Stephane kept the conclusion short and sweet, thanking everyone for making the time to come to Las Vegas, and hoping that they enjoyed the Conference and will be bringing something back with them. At the next conference, well, we're not quite there yet, but we'll be sure to make an announcement!


Everyone gathered


Stephane giving the closing speech


We almost forgot the last draw


Bye everyone, see you next time!

CATEGORY: User Conference

User Feedback Sessions

POSTED ON June 11 2010

Before we wrap up the conference, we are conducting a feedback session where attendees get a chance to share their thoughts, comments, suggestions, or ask questions regarding Incognito Software or the User Conference. This is our turn to listen and we hope it will help us improve moving forward.

CATEGORY: User Conference

Europe's Fastest Growing Triple-Play Operator

POSTED ON June 11 2010

The presentation on ZON Portugal will be lead by Conor Kiernan, Director of Sales in the EMEA region.



Previously known as TVCabo Portugal, ZON Multimedia is one of the first in Europe to deploy DOCSIS 3.0 and has now 90% Euro-DOCSIS 3.0 capability across their network delivering speeds of up to 200 MB. Portugal ranks very highly in terms of advertised speed and ARPU compared to other countries worldwide. ZON is at the forefront of triple-play services with an average take up of 2.28 services per subscriber.

Incognito has been working with ZON since 2003, initially deploying BCC with support for HSD-only. In 2008, ZON Azores and Madeira switched over to Incognito Software for their provisioning needs. "I have never seen any operator have their voice penetration exceed that of their high speed data," says Conor, who attributes it to ZON's aggressive marketing strategy, quality of service offerings and value for money. ZON selected Incognito because of attributes like network vendor agnostic solutions, support for new technologies, and integration options.

CATEGORY: User Conference

Lunch Time

POSTED ON June 11 2010

Lunch again, making sure our attendees don't get hungry. Unfortunately, some of the attendees have their return flights today so they have gone back to pack and check out of their hotels.







CATEGORY: Conference Events

Provisioning - What's Next?

POSTED ON June 11 2010

This presentation on next generation services will be lead by Michael Cookish of Motorola, and Chris Busch of Incognito Software.

A Next Generation Network is essentially an all IP network. Here, data, video, voice etc. are transported through the same network as packets. There will be a need to support this convergence, supporting the "quad-play, or even octo-play subscriber", and thus operators must support all these technologies. But as you addon all these features and services, you will increase the complexity of your network. Especially how subscriber data is managed as it will end up in different points on your network.

Chris suggests a place where all subscriber data can be centralized, so it doesn't have to be in multiple areas. Essentially, the "end of the back office, the flattening of layers".

And now Michael Cookish, will take over and discuss driver's for Next-Gen Networks.



Bandwidth is always increasing. We need to take advantage of the capability of a fast broadband connection.
The Internet is becoming more viable for TV content. The bit stream of video is working it's way down as codec technology improves while downstream speeds continue to rise.

Cable has been the dominant provider of internet TV. Now there's competition as Telco and OTT are starting to get into the game. So how do you push your services? Michael believe that it is imperative that operators and vendors "come together and work together to build this ecosystem" because you want to be able to offer a comprehensive set of services to your customers.

Michael estimates that "in the next decade, 90% of downstream will be video".

CATEGORY: User Conference

Case Study: Solving the Scalability Challenges of a Tier 1 Operator

POSTED ON June 11 2010

This Case Study is being presented by Marcelo Sarmento, NET Servicos Brazil. Post written by Jonathan Tombes.

Brazilian Net Servicos is on a roll, with pay TV and broadband services growing 10 percent annually. On the voice front, the introduction of number portability two years ago spurred even more explosive growth, from 300,000 telephony subs then to 2.7 million today.

Spread across 93 separate operations, Net Servicos is highly regional, in part because of restrictions on fiber interconnects. But the MSO has a centralized billing system, using expensive and unpredictable Internet links for communications.

Net Servicos opted for a tweaked version of Incognito's Broadband Command Center (BCC) in 2006 for several reasons. "First, because it had dynamic file generation," IP Engineering Infrastructure Manager Manager Marcelano Sarmento said at a Friday session of the User Conference. "We also asked them for the LDAP (Lightweight Data Access Protocol) integration, and they did it."

Why LDAP? First, because DHCP was not a good fit given the constraints of their distributed footprint, Sarmento said. A well-established protocol, LDAP has both proprietary and open implementations. "It's easy to customize and also to extend," he added.

CATEGORY: User Conference