Sessions

Preview

Pre-Conference Training Day with sessions focused on product training and getting the most out of your Incognito product implementation. Detailed session descriptions

Hot Topic Presentations will focus on how Incognito is expanding its product and solution portfolio to support your current and future operational needs. Detailed session descriptions

Case Studies will feature stories direct from other service providers about how they’ve used Incognito’s products to launch new services and make use of new technology. Detailed session descriptions

Panel Discussions will feature industry leaders discussing current challenges faced by the telecommunications industry and exploring possible solutions. Detailed session descriptions

Feedback Sessions will provide you with an opportunity to discuss your most pressing issues directly with Incognito product managers and company executives.

Technical Sessions

Conducted by Incognito Development Engineers and/or Support Engineers, Day One of the Incognito Global User Conference provides opportunities for current end users and administrators to further their Incognito product knowledge and trouble-shooting skills.

Migrating from Fastflow BPM to Broadband Command Center

This technical presentation covers pre-migration considerations for migrating from Fastflow BPM to Broadband Command Center. Learn about the advantages and disadvantages of integrating Broadband Command Center with LDAP versus using native Broadband Command Center databases. Discuss the differences between dynamic file generation methods and learn about the benefits of each.

Upgrading from Broadband Command Center 5.5 to 6.0

Learn about the procedure and benefits of upgrading from Broadband Command Center 5.5 to 6.0 and how to complete a safe rollback in case it is needed. This session includes an introduction to the new cross platform Java Incognito Management Console (JIMC), providing greater flexibility in a multi-server deployment.

Broadband Command Center Integration with LDAP

Learn about the advantages and disadvantages of integrating Broadband Command Center with LDAP in this technical session. The technicalities of using LDAP for provisioning modem service levels (QoS) and individual DOCSIS TLVs will also be covered.

Advanced Troubleshooting Tips for Broadband Command Center

Arm yourself with advanced tips and tricks for troubleshooting Broadband Command Center. Learn how to read the service logs, understand logging levels and interpret error codes. Gain the knowledge necessary for auditing records and troubleshooting multicast. Additionally, gain in-depth knowledge regarding redundancy features and learn how to initiate and monitor the failover process as well as recover safely from the failover, or down state.

Voice Provisioning in Broadband Command Center (SIP and PacketCable)

Learn about voice provisioning of Packetcable andSIP MTAs with Broadband Command Center.

Broadband Command Center Best-Practices

This technical presentation focuses on deployment and configuration best practices for broadband service provisioning. Learn how to optimally configure the DHCP, MPS, DNS and CFM services to meet your needs. Understand client class criteria matching and dynamic file management. The session includes tips on adding non-standard DOCSIS TLVs and supporting specialized devices.

Presentations

On Day Two and Day Three of the Incognito Global User Conference, meet with Incognito Executive Team and Product Managers and learn how Incognito is expanding its product and solution portfolio to support your operational needs.

Welcome & Opening Remarks

Will Yan, Senior VP of Sales at Incognito Software

Keynote Address: Aligning a Customer-centric Organization in Support of Our Worldwide Customers and Partners

Stephane Bourque, President and CEO of Incognito Software

Incognito Product Portfolio and Strategic Roadmaps

In this session, Chris Busch, VP of Broadband Technologies will review Incognito's expanded product portfolio, application value propositions and strategic product directions.

IPAM in an IPv6 Environment

The growth of IP networks has presented revenue opportunities and operational challenges for service operators. A specific challenge is the increase and effective management of IP addresses. The complexity of IPv6 addresses has made it difficult to manage those resources. Discuss the challenges associated with IPv6 address management and how to overcome those challenges.

Managing Subscribers and Services with Service Activation Center

Time-to-market is critical when it comes to rolling out new services and maintaining existing ones. The integrated service activation process requires both streamlined operational processes, and tools to make it happen. Learn how Service Activation Center can help you quickly launch and manage multiple services on multiple network types.

IPAM for Service Providers

Communication Service Providers face unique challenges in the area of IP Address Management. With the explosive growth of IP enabled devices, service providers must be able to properly transition to IPv6 in order to handle this growth while retaining IP address usage for compliance with Law Enforcement agencies. This session will discuss how these challenges can be overcome.

Provisioning - What's Next? Next Generation Services

With many service providers investing in next generation networks, the industry is learning to manage and enable new services made possible with the new technologies. This joint presentation with Incognito's premier solution and integration partner will focus on next generation services and how best to manage NGN centralized subscriber data related to Service Activation and Subscriber Device Provisioning. The presentation will also review PacketCable network evolution from 1.x to 2.0 and the application of device provisioning standard within an NGN design.

Broadband Command Center in Wireline Environment

Find out how deployments of Broadband Command Center can remove bottlenecks and free up stranded IP address pools during the processes of convergence in wireline Environments.

Case Studies

On Day Two and Day Three of the Incognito Global User Conference, hear how Broadband Command Center has helped other service providers launch new services and make use of new technologies.

Case Study: Achieving Operational Efficiencies in a Tier 1 Operator using BCC

Get a firsthand account of how Broadband Command Center helps Insight Communications offer its customers always-on, always-available internet-based services and advanced multimedia capabilities.

Case Study: Attaining Results – Europe’s Fastest Growing Triple Play Operator

Hear how the deployment of BCC by ZON Multimedia of Portugal enabled this tier 2 operator to become the fastest growing European operator in 2009, and upgrade over 1.3 million households to internet access at speeds of up to 100 Mbps.

Case Study: Solving the Scalability Challenges of a Tier 1 Operator

The challenges of a rapidly growing subscriber base can be offset by an efficient network design. Hear how this LDAP-integrated deployment of BCC helped NET Brazil support its explosive growth of 200% over the last two years.

Panel Discussions

Hear from key industry members about the challenges the telecommunication industry face and discuss how these challenges can be overcome.

Panel Discussion: Breaking down the Silos

Increased complexity in the backend has lead to information silos where systems are incapable of reciprocal operation with other related management systems. Breaking down these silos will have a tremendous effect on the efficiency of any service provider's provisioning system. Learn about the problems caused by silos and how to go about breaking those silos to reestablish communication.

Industry Panel: IPv6 Opportunities and Challenges

The transition from IPv4 to IPv6 brings with it great promises but also many challenges. Hear our Panelists, senior executives and industry experts from CableLabs, SCTE, and premier MSO organizations discuss these challenges, best-practices and the lessons they learned.

Feedback Sessions

Registered attendees will be scheduled for a session on day 3 of the conference to provide feedback directly to our account and product teams.