Incognito Software Systems Inc. has recently partnered with leading global analyst firm, Analysys Mason, to research the operational savings gained from new generation point solutions built to improve management efficiency and deliver a great digital customer experience. By interviewing operators in emerging and developed markets, this industry-first research white paper quantifies tangible operational efficiencies gained by introducing automation and digital engagement channels for customer care, home user self-care, and zero touch provisioning.
Download the report here: Winning the Battle for Control and Differentiation in the Home Broadband Network with Operations Automation