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Event Agenda

Pre-event
Monday

Mar 23 2020

Day 1
Tuesday

Mar 24 2020

Day 2
Wednesday

Mar 25 2020

1:30 - 4:30 PM

Mar 23 2020

ICE Golf Event

Join us for a round of golf to get into the "swing" of things at ICE 2020. The Omni Orlando Resort at Championsgate is surrounded by acclaimed golf courses offering a truly unique golf experience in Orlando.

1:30 - 4:30 PM

Mar 23 2020

ICE Breaker Challenge

Join Incognito for the ICE Breaker Challenge. In 2020 you can build your own operational dashboard for Incognito Auto Configuration Server and Incognito Monetization and Analytics Platform so that you can get the most out of your Incognito investment. Users of Incognito solutions will have access to onsite product and support experts to help you develop the right dashboards to bring back to the office to improve your business and operational processes.

5:00 - 9:00 PM

Mar 23 2020

Welcome Evening Reception & Dinner

After a day of organized networking events, join us for a relaxing evening to get ICE 2020 started in style!

7:00 - 8:00 AM

Mar 24 2020

Networking Breakfast

Enjoy breakfast networking with your peers and fuel up for the day of engaging sessions ahead.

8:00 AM - 12:00 PM

Mar 24 2020

CEO's Keynote & Guest Speakers

ICE 2020 kicks off with a welcome and keynote from Incognito's CEO followed by presentations from global service providers.

 

IoT at Globe – A Glimpse at What’s Ahead

Geraldine Balboa-Vallejo
Senior Product Director, Globe Telecom

 

Autonomous Operations

Matt Hayes
Executive Director, Network Programmability and Shared Services, Cox Communications

 

What’s Next for Cable?

Jeff Finkelstein
Executive Director of Advanced Technology, Cox Communications

 

What’s Next for Cable – Panel Discussion

Moderated by:
Jeff Finkelstein
Executive Director of Advanced Technology, Cox Communications

12:00 - 1:00 PM

Mar 24 2020

Networking Lunch

Reflect on the morning's informative sessions and network with fellow delegates over lunch.

1:00 - 3:00 PM

Mar 24 2020

Business Solutions Track

Capitalizing on Enterprise IoT in 2020 – Incognito Has You Covered

1:00 - 2:00 PM

Enterprise IoT is gaining significant traction with more than 75% of global operators planning to invest in IoT services within the next 12-24 months to accelerate new sources of revenue in smart cities, utilities and industrial markets. Automation, remote device management, vendor neutrality, and the ability to offer business intelligence applications are top of mind to ensure IoT service quality, improve operational efficiency, and capitalize on this global opportunity.

This session will showcase global service provider perspectives on the enterprise IoT opportunity. It will cover how Incognito can enable service providers to verticalize their approach to multiple enterprise customers from a single platform, with an operationally efficient approach that also maximizes service quality.

Speaker: Jeevithan Muttu – Director of Product Management, ACS & IoT

Introducing Autonomous Operations for Metro Ethernet Services

2:00 - 3:00 PM

The global market for metro ethernet services is estimated at nearly $30 billion in service revenues and poised to grow at 14% per year through to 2025. It’s not surprising that many broadband providers want to introduce autonomous operations to improve enterprise service agility and better serve their customers.

This session covers how Incognito can help you modernize metro ethernet connectivity and provisioning to the aggregation node and customer premise equipment to derive significant operational savings. The Incognito solution can complement existing legacy OSS fulfillment and provisioning systems by automating end-to-end processes with a focus on reducing manual tasks and errors. The session will showcase a recent case study and will examine how you can quantify the operational savings.

1:00 - 3:00 PM

Mar 24 2020

Technical Track

Broadband Command Center Best Practices

1:00 - 2:00 PM

This session will explore troubleshooting methods, as well as tips and tricks to help you get the most out of your BCC deployment.

GPON Provisioning

2:00 - 3:00 PM

Introducing fiber to complement your cable footprint? This session covers the intricacies of GPON provisioning.

3:00 - 3:30 PM

Mar 24 2020

Networking Break

3:30 - 5:00 PM

Mar 24 2020

Incognito Product Roadmap

Find out what's next and how our innovations will accelerate business value for you and your customers.

6:00 - 10:30 PM

Mar 24 2020

Customer Appreciation Evening

After all the learning & inspiration, we bring a little fun to ICE 2020. Stay tuned to find out what we have planned!

7:00 - 8:00 AM

Mar 25 2020

Networking Breakfast

Enjoy breakfast networking with your peers and fuel up for the day of engaging sessions ahead.

8:00 AM - 12:00 PM

Mar 25 2020

Keynote & Guest Speakers

Day 2 kicks off with the Incognito Innovation Spotlight, followed by panels and presentations from global service providers.

12:00 - 1:00 PM

Mar 25 2020

Networking Lunch

Reflect on the morning's informative sessions and network with fellow attendees over lunch.

1:00 - 3:00 PM

Mar 25 2020

Business Solutions Track

Making the Most of Your Subscriber Data in 2020 – Manage Costs and Drive New Revenue

1:00 - 2:00 PM

Service providers have a wealth of data about their subscribers (i.e. how and when they use services) but have challenges in how to access the data, what data they can trust, how and when to put it to work for them.

Join this session to find out how you can identify and manage congestion on your fiber or cable network to reduce costs. This session will also profile how you can leverage subscriber metering to identify key target segments and offer differentiated services and promotions that let your customers enjoy a digital experience at the next service tier.

Prepaid Fixed Broadband – Access New Customer Segments and Tap Incremental Revenue

2:00 - 3:00 PM

What if you could increase revenues in new customer segments with temporary “prepaid” fixed broadband services? Gift cards for holiday periods, try before you buy, temporary upsell promotions, cash-strapped customer segments could all be a part of this strategy to encourage customers to move up to new services, or attract new customers. Join this session to learn about the use cases driving the prepaid fixed broadband trend, how you can improve retention and customer loyalty, and how to get started with Incognito.

1:00 - 3:00 PM

Mar 25 2020

Technical Track

Architecting Incognito Solutions for High Availability and Disaster Recovery

1:00 - 2:00 PM

In this session, we will discuss minimizing downtime through the use of high availability architectures and strategies, as well as disaster recovery techniques.

Best Practices in Operating and Monitoring Incognito Products

2:00 - 3:00 PM

This session will feature a presentation on operational excellence, focusing on proactive monitoring for Incognito solutions. It will be followed by a roundtable of service providers who will share their own experiences and perspectives.

3:00 - 3:30 PM

Mar 25 2020

Networking Break

3:30 - 4:30 PM

Mar 25 2020

Business Solutions Track

3:30 - 4:30 PM

Mar 25 2020

Technical Track

Roundtable on Operating and Monitoring Incognito Products

Roundtable discussion with Incognito users who will share their own experiences and perspectives on configuration, operating systems, and database management.

4:30 - 4:45 PM

Mar 25 2020

ICE 2020 Wrap Up

5:30 - 10:00 PM

Mar 25 2020

Customer Hospitality Event

Close out ICE 2020 with a little fun! Stay tuned to find out what we have planned!

Background

2.5

Days

6+

Countries

8+

Speakers

30+

Participants

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