Incognito Plus – Service Assurance

Outages are expensive and are particularly painful when they’re preventable. Eliminate the risk and have a dedicated team of Incognito application experts monitoring the health of your Incognito solutions 24/7.

Make sure your systems stay up and running with monitoring catered and specific to Incognito apps. Our Incognito Operations Manager offers customized dashboards delivering Incognito-specific metrics and tracking your system performance. You’re covered 24/7 with immediate alerts and notifications, tracking disk space, I/O, throughput, network, memory, CPU utilization, and so much more. Benefit from 200-point service check-ups, recurring health checks, and full-system audits with anomalies flagged in detailed findings reports to ensure your system is always stable and optimized for business.

Incognito Plus

Features

Standard


  • Proactive infrastructure monitoring
  • Proactive product monitoring
  • 24/7 product and infrastructure alert management
  • Monthly platform health check
  • Monthly findings report

Advanced


  • Everything in Standard +
  • Advanced 24/7 infrastructure and product monitoring with Incognito Operations Manager
  • Detailed dashboards with key metrics to gain insights, track performance, and proactively monitor your deployment

Premium


  • Everything in Advanced +
  • Weekly platform health check
  • Weekly findings report
  • Capacity planning
  • Monthly performance monitoring
  • Traffic management reports

Incognito Plus

Program Benefits

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Incognito Operations Manager

Forget downtime with advanced product monitoring and insights, and infrastructure and product alert management offered by our Operations Manager.

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System Health Checks

Avoid issues before they arise by using the valuable information in our platform health checks to take proactive steps.

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Performance Reviews

Understand your system’s performance today and support future capacity planning with the help of our frequent performance monitoring and traffic management reports.