Device Provisioning and Management

Device Provisioning and Management

Automatically Provision and Manage Devices Over Any Network

Learn how one North American MSO reduced customer care calls by 50% with an automated provisioning solution from Incognito.

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Worldwide, the communication service provider industry is changing. Mergers, acquisitions, rapid subscriber growth, converged technologies, and the push for faster service rollout and greater revenues has placed more importance than ever before on mission-critical systems — namely, the reliable provisioning of any device, over any network.

Cable, wireless, and wireline service providers of all sizes need a flexible solution that enables the fast provisioning of devices across the network to hasten new service rollout and support subscribers’ increasing appetites for fast, reliable quad-play services.

Incognito Device Provisioning and Management

Incognito offers an end-to-end Device Provisioning and Management solution that enables multi-standard support from a single platform. Using this solution, service providers can manage and activate new revenue-generation service offerings — such as business services, parental controls, wireless services, and more — in a secure and reliable way.

This solution is a one-stop-shop for provisioning that eliminates manual processes to ensure that devices are online quickly and end users can enjoy smoother QoS. The automatic generation of unique, dynamic configuration files reduces the time required to create and manage tens of thousands of files from hours to minutes, saving OPEX and reducing the likelihood of provisioning errors.

Future-proof your network with a single solution to configure and manage a wide array of converged technology devices spanning multiple access network technologies. For example, DOCSIS, PacketCable, TR-069, SIP, SNMP, OMA-DM and other devices over HFC, xDSL, LTE, and FTTx networks. Leverage remote management protocols for even greater insight into the subscriber network and manage fixed line and mobile devices.

Accelerate New Revenue Opportunities

Accelerate New Revenue Opportunities

Expedite the mass deployment of new services or network upgrades with an automated, end-to-end device provisioning solution that is fast and reliable. Remote, automated processes reduces reliance on expensive truck rolls while making it easier to generate new revenue streams from services related to the Internet of Things (IoT), WiFi management, parental controls, IPTV, business services, and more.

Future-Proof Your Network

Future-Proof Your Network

Don’t limit your network to today’s technology. Incognito has your current and future provisioning needs in mind, with a service-catalog driven solution that is device vendor and access network agnostic. This gives you the flexibility to make major network changes in the future, without needing to alter your device provisioning infrastructure.

Reduce OPEX and Improve QoE

Reduce OPEX and Improve QoE

Automation is necessary for seamless service delivery without increasing OPEX. Whether it’s managing DOCSIS configuration files, IPv4 and IPv6 address allocations, DNS records, firmware, CPEs, WiFi gateways, or other essential network components, a reliable platform is key to streamline workflow and reduce the risk of downtime or customer churn.

Gain insight into network performance and visibility into customer premises networks with advanced analytics and reporting. This information can be used to proactively identify and stop network issues from affecting customers and improve subscriber QoE.

Reduce costs with a flexible solution that efficiently makes use of available IP address space. Manage IPv4 and IPv6 resources to reliably support devices over wireline, wireless, cable, or converged networks, including PON, FTTx, cable, telco, and 4G/LTE. Capture revenue leaks and free up bandwidth for paying customers with fraud prevention capabilities.

Scale and Integrate

Scale and Integrate

Meet the needs of your growing network with:

  • High availability and redundancy to reduce the risk of network downtime
  • Open APIs and direct integration with third-party OSS platforms to ensure your back-office is in sync and subscribers receive exactly what they order
  • The ability to scale for future requirements with a solution that supports millions of subscriber devices and a distributed architecture
  • Built-in security features to prevent denial of service (DoS), CPE cloning, and other hacking or theft of service attacks

Don’t risk your mission-critical systems. Ensure reliable, configurable Device Provisioning and Management over any network so you can:

  • Quickly provision devices to roll out new revenue-generating services across your network, regardless of device type or vendor, or access technology
  • Configure your network in the way that suits your changing needs and future plans
  • Contain OPEX with automated processes that simplify workflows and optimize existing resources
  • Secure your revenue by reducing downtime and protecting against hacking or service theft
  • Gain insight into your network and the customer premises network to make ongoing improvements to subscriber QoE

Request more information on our Device Provisioning and Management solution.

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