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China’s Chongqing Cable Network Selects Incognito to Enhance Service Reliability

Operator selects Incognito to configure, manage, and provision the high-speed data devices across their network.

Vancouver, Canada – November 29, 2017 – Incognito Software Systems Inc., a global provider of IP service management solutions for communication service providers, today announced that Chongqing Cable Network, a municipal provider with the greatest high-speed data penetration in the Chongqing market, has selected Broadband Command Center from Incognito to configure, manage, and provision the high-speed data devices across their network. This agreement was formalized in a signing ceremony between Incognito and Chongqing Cable Network in the presence of the Premier of Ontario, Kathleen Wynne.


Incognito will deliver a comprehensive service provisioning and device management solution that enables:

  • Service stability through a high-availability, full redundancy, and distributed DHCP deployment that supports millions of subscriber devices
  • Streamlined processes and ease of administration through a user-friendly interface, batch reboot and administration, and device classification based on attributes
  • Dynamic file generation that ensures device configurations match activated subscriber services and eliminates manual processes
  • Greater flexibility through truly open APIs and Vendor neutrality so that Chongqing could choose the devices that work best for their network

“To fulfill our promise of high quality of experience to our subscribers, we needed a partner that delivers high-caliber solutions and responsive support in the unlikely scenario of service disruptions,” said Mr. Zhang Yong, the vice CTO of Chongqing Cable Network. “After an extensive review, we chose Incognito based on its local support, high-performance software, and flexibility. We will be deploying this solution in phases to our HSD subscriber base of 1.5 million.”


“We are proud that Chongqing Cable Network, a communications leader in the Chinese market offering both DTV and HSD services, have chosen to deploy our Device Management and Provisioning solution,” said David Sharpley, COO of Incognito, “Incognito is committed to helping Chongqing Cable Network increase efficiencies and service stability in a manner that maximizes efficiency.”


About Chongqing Cable Network Co., Ltd.


Chongqing Cable Network is a government-owned television network based in the city of Chongqing in southwestern China. Established in 2001, Chongqing Cable Network has been the leading broadcasting network in Chongqing and its affiliated counties and districts. Chongqing Radio and Television Media Group Co., Ltd., CITIC Network Co., Ltd. and 29 districts and counties Radio and Television Bureau (or district radio and television) jointly funded the formation.

About Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded over 30 years ago, Incognito has over 200 customers worldwide, including America Movil, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber and 5G fixed wireless access technologies while delivering a great customer experience. Incognito is a Lumine Group company (TSXV: LMN). Learn more at Visit or follow us on LinkedIn and Twitter.