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Unified Device Management and Service Activation

With the Incognito Digital Experience Activate solution, operators can introduce zero-touch provisioning for FTTx services, efficiently manage multi-vendor environments, and monetize their fiber investments faster.

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As telecom operators continue to invest more in fiber to build robust FTTx networks and pursue fiber deep strategies that enable them to offer advanced IP services, boost network performance, and gain a competitive advantage, they require a higher degree of automation from their back-office systems to support subscriber growth and launch new revenue-generating services. What's needed is a holistic platform that provides the flexibility to easily configure and launch new services while also managing devices from any equipment vendor to drive quality of experience. The Incognito Digital Experience (DX) Activate solution enables telecom operators to meet these challenges by providing a single platform that addresses service activation, device lifecycle management, and subscriber connectivity issues.

Incognito DX Activate Capabilities

Increase the level of automation across your access network with device management and service activation

Orchestration team

Centralized platform to orchestrate service activation

Avoid the need for manual processes and take advantage of zero-touch provisioning for FTTx service activation. The Incognito DX Activate solution provides a fiber-ready architecture using end-to-end automation for service fulfillment, provisioning, and activation. Improve operational efficiency with a unified system that:

  • Streamlines configuration and fulfillment processes with a productized approach
  • Offers standards-compliant, catalog-based service fulfillment
  • Supports ONT/OLT vendor diversity in the access network
Device management

A unified approach to managing any device in your network

DX Activate allows operators to remotely manage network devices, regardless of CPE/ONT vendor, and deliver a high-quality in-home broadband experience from a single solution. Incognito's solution provides the tools to proactively monitor and manage connectivity issues and paves the way for smart home services.

  • Automate the full lifecycle management of devices, from discovery, onboarding, firmware updates, and diagnostics
  • Equips customer care, network operations, and field technicians with the tools to quickly triage and resolve customer issues
  • Allows service providers to drive innovation by supporting next-generation TR-369 devices and services

Incognito DX Activation Solution Benefits

Carrier-grade Performance – Avoid custom coding and maintenance of scripts by using a configurable "no-code" approach for automated network activation, service or device diagnostics, and closed-loop processes.

Remote Device Management – Improve visibility and control over the full lifecycle of any CPE and ONT devices using TR-069 or TR-369 with flexible, standards-based interfaces and Auto Configuration Server and User Services Platform support.

Increased ARPU – Deploy new revenue-generating offerings into the connected home, including smart home services and managed Wi-Fi.

Vendor Interoperability – Achieve access network diversity and increase cost savings through mix-and-match of ONT and OLT vendors.

FTTx Process Automation – Expedite the deployment of new services and innovations by rapidly introducing new network vendors and service variants without any B/OSS impacts.

Uber Scaling – Incognito's engine helps operators support massive device and subscriber service volumes for FTTx.

Customer Care – Proactively monitor and manage issues that impact the customer experience through a single dashboard.

Value-added Services – Centrally manage value-added service configuration, such as IPTV and VoIP access parameters, in a vendor-agnostic manner and be freed from EMS dependencies.

Zero-touch Provisioning – Achieve operational efficiency for field technicians and network operations personnel with hands-off automated device onboarding.


What to Look for in a Fiber Service and Resource Orchestration Solution

This FAQ guide offers product, market, and competitive knowledge to help you evaluate the best solution for remote management and zero-touch provisioning of FTTx services.

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Incognito Fiber Case Studies

Discover how Incognito helped two operators grow their fiber network and streamline the delivery of data, video, and voice services to subscribers.

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User experience

Speak to an Incognito Solution Expert

Learn more about Incognito's DX Activate solution and how it can help you rapidly scale fiber operations while delivering superior service quality to subscribers by booking a meeting today.

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