Service Activation Center

Automate multi-service activation across all networks and devices with configurable business logic.

• Support free trials of new services or service tiers, pay-as-you-go usage of higher levels of bandwidth on broadband, discount packaging combinations, and time-restricted free usage by leveraging this flexible offering with simple service configuration adjustments.

Accelerate rollout of new services and customer onboarding.

• Reduce the burden on back-office system managers, customer care, and network operations with one-click service activation and order fulfillment.

Increase ARPU with multiple service options.

• Activate new service tiers, usage-based pricing and packaging models, free trial and reduced-price incentives, prepaid and postpaid billing models, and targeted value-added applications.

Extend self-service to subscribers.

• Configure subscriber self-service options that allow your users to set parental controls, manage gateway options, adjust network and Wi-Fi settings, and purchase new services.

Benefit from wholesale B2B services support.

• Manage large-scale wholesale services with Service Activation Center.
• Separate B2B customers and network resources and provide self-service portals to ISP customers by restricting access to client information on a per-tenant basis based on specific privileges.

Leverage multi-network support.

• Access network technologies such as fiber, HFC, and 4G fixed wireless access (FWA), 5G FWA, and 5G network slicing.

Optimize billing system and charging with flexible models.

• Decrease time-to-market with the ability to create new configurable subscriber service offerings easily.
• Simplify activation of prepaid services with support for a wide range of prepaid billing models, such as scheduled, time-based, and volume-based, covering any service type and providing CSRs access to usage history.

Ensure interoperability and compliance with industry standards, including:

• TM Forum: TMF641 Service Order Management API provides a standardized way to create, modify, and delete services.
• Industry-aligned RFS-CFS catalog-driven workflow engine.
• Camunda: Open source-based business process flow management.
• Network adapters: Support all Tier 1 vendor EMSs and OLTs.
• Proven integration with TV, video, voice, and internet platforms.
• Endorsement of TM Forum's Open Digital Architecture as a signatory to Open API and Open Digital Architecture manifesto.