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Gain Peace of Mind with Incognito Managed Services

Incognito Plus Managed Services are designed to alleviate the burden of managing systems, mitigate risk, and ensure optimal performance. We provide peace of mind to CSPs by reducing your operational complexity so you can focus on managing and growing your business.

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With the right partner, your IT infrastructure can be stable and optimized for business. Incognito Plus, our managed services program, offers flexible service partnerships that alleviate the burden of running complex systems while improving business performance. Incognito Plus opens vast opportunities for customers to conquer new markets while maintaining top-tier service stability. Through Incognito Plus you can take advantage of deep industry-specific knowledge while enjoying peace of mind.

Our Incognito Plus offerings let you focus on what matters most – your customers and services – while our specialized team of experts monitors and operates your Incognito solution deployment and infrastructure. Avoid unplanned outages and stop worrying about security, incidents, and upkeep by putting these concerns in our capable hands.

Managed Services Components

To meet your business needs, we offer a suite of managed service programs

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Service Assurance

With specialized advanced monitoring solutions, we’ll take ownership of the performance and availability of Incognito's application stack in your environment.

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Managed Operations

Incognito will manage, maintain, and operate your entire solution deployment and infrastructure.

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NOC Shadowing

NOC Shadowing

Incognito will provide assisted operations with support for customer maintenance windows, methods of procedure (MOPs), and much more.

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Managed Cloud Services

Managed Cloud

Cloud-hosted, in our cloud or yours, we’ll manage your platform and product upgrades.

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Why Incognito?

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We’ll listen to your needs, create a service level agreement suited for your business, and deliver on our promises.

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Industry experience

With over 25 years of experience working with global service providers, we’re experts in accelerating and innovating service delivery.

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Future focus

Our commitment to innovation means we’re always on top of business-critical trends, best practices, and regulations.