Resources

Access Incognito Software Systems Inc's latest white papers, video interviews, and more.

Fiber Resources

Incognito Cover Cable Fiber Report 2020

Cable's Fiber Outlook Survey Report 2020

As global operators continue to invest more heavily in fiber, they still face critical questions about how to leverage those investments to the fullest. This report explores the strategies, technological initiatives, and key challenges operators face when it comes to extracting value from their fiber network.

 

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Light Reading Cable's Fiber Outlook Survey Report

Cable's Fiber Outlook Survey Report 2019

Explore the latest fiber buildout plans and strategies of cable operators in this Light Reading and Heavy Reading report, sponsored by Incognito. Download your free copy.

 

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Incognito Overcoming the challenges of scaling fiber services white paper

Overcoming the Challenges of Scaling Next-Generation Fiber Services

Industry-first perspective on the fiber management and migration strategies of global CSPs and the impact that new fiber services will have on legacy BSS/OSS systems.

 

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Incognito fiber service fulfillment case study

Fiber Service Fulfillment for Converged Service Provider

How a major CSP in Asia launched new services over fiber.

 

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Incognito fiber service enablement for telco case study

Fiber Services Enablement for Telco

How a major telco provider extended triple-play services over an FTTH network.

 

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Incognito fiber automation case study

How Automation Helped an Operator Improve Time-to-Market for New Fiber-based Services

Discover how an Asia-based Tier 1 service provider was able to automate key processes to improve customer experience and launch new services quickly.

 

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Incognito multiplay launch fiber case study

How a Multi-play Operator Supercharged their Fiber Launch Timeline

Discover how a Caribbean-based Tier 1 service provider was able to accelerate the launch of IP-based data, voice, and video services over fiber.

 

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Incognito cable MSO accelerates fiber case study

How a Cable Operator Accelerated its Fiber Deployment in Preparation for a Major International Sporting Event

Discover how a South American-based cable operator utilized Incognito's turnkey solution to meet its fiber deployment goals.

 

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Incognito cable MSO revamped operations for fiber case study

How a Cable MSO Revamped Their Operations to Support Fiber

Discover how a South American-based cable MSO was able to modernize operations and support their fiber rollout by leveraging Incognito's solution.

 

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Incognito accelerate fiber without costly OSS/BSS upgrades case study

How an Operator was Able to Accelerate Fiber Activation While Avoiding Costly OSS/BSS Upgrades

Discover how a North American-based Tier 1 service provider was able to accelerate the launch of IP-based data, voice, and video services over fiber.

 

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Light Reading Interview Orchestrating Fiber Services

Light Reading Interview: Orchestrating Fiber Services

Incognito CTIO Pete Koat discusses the results of the 2019 Cable's Fiber Outlook report with Light Reading's Alan Breznick, exploring the operational challenges of transitioning to fiber and how cablecos are modernizing their operations to support fiber-based services.

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Light Reading Interview Scaling Fiber-Based Services

Light Reading Interview: Scaling Fiber-Based Services & How to Accelerate Your Journey

Incognito sits down with Light Reading to discuss the business imperative for fiber, how fixed-line operators are approaching fiber-based service introductions, the challenges they face, and what's needed for their success.

 

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Device Management Resources

Incognito better device management white paper

Improve Subscriber Quality of Experience with Better Device Management

Decrease the complexity of managing multi-device customer homes.

 

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Incognito reduce support calls by 50 percent case study

Telco Reduces Support Calls by 50%

How automated device provisioning enabled one provider to lower OPEX and launch new services quickly.

 

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Incognito FCC compliance fact sheet

FCC Connect America Funding – Compliance Overview

Discover how Incognito is helping service providers receiving FCC broadband funding meet performance testing compliance with automated and industry-proven remote device management.

 

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Order Management Resources

 

 
Incognito order management white paper

Order Management: Understanding the Elements of End-to-end Service Fulfillment

Learn how to streamline order management processes.

 

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Service Activation eBook cover

Service Activation: How to Make it Simple

Download this eBook to understand the biggest challenges impacting service fulfillment and how operators can overcome them to improve OPEX and increase customer satisfaction.
 

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Fundamentals of Prepaid eBook cover

The Modern Rules of Prepaid Service Enablement

Download the eBook on what to consider when launching prepaid services for fixed broadband.

 

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Why prepaid eBook cover

How Prepaid Services Can Ease Your Pain

Download this eBook to learn why prepaid for fixed broadband services is your best bet to keeping your customers happy and generating new revenue.

 

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DOCSIS Resources

Incognito DOCSIS 3.1 white paper

Are You Ready for DOCSIS 3.1?

The future of cable technology and how to prepare your network.

 

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Incognito future-proofing cable networks white paper

Future-proofing Cable Networks

The multi-access road to gigabit.

 

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Incognito Light Reading interview future of DOCSIS

The Future of DOCSIS: Interview with Mediacom & Incognito

Light Reading's Alan Breznick talks with Mediacom's SVP and CTO JR Walden, and Incognito CTIO Pete Koat, about what's driving demand for gigabit services, what's next beyond DOCSIS 3.1 and the future of next-generation multi-access architectures.

 

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Digital Transformation Resources

Incognito home broadband network automation white paper

Winning the Battle for Control and Differentiation in the Home Broadband Network with Operations Automation

An in-depth discussion on the challenges facing communication service providers in today's highly competitive residential broadband market.

 

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Monetization and Analytic Resources

Incognito IPDR vs. DPI white paper

IPDR vs DPI: The Battle for Big Data

Which method for Big Data collection and analysis is best for you?

 

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Incognito usage billing white paper

Usage Billing Best Practices: How to Monetize Broadband in an Over-the-Top World?

Discover ways that usage-based services reduce churn and increase ARPU.

 

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IoT Resources

Telecoms.com Annual Industry Survey 2019 Cover

Telecoms.com Annual Industry Survey 2019

Incognito partnered with Telecoms.com to sponsor the IoT section of their 2019 Annual Industry Survey which uncovers the top opportunities for enterprise IoT, prevalent business models and offerings being seen in the market, and which device management functions are critical to ensuring IoT service quality.

 

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Incognito IoT Infographic

IoT Survey Report Infographic

Download Incognito's infographic for a quick view of the findings from the 2019 Telecoms.com Annual Industry Survey and learn about the opportunities, challenges, and future of enterprise IoT.

 

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BCN2020-LATAM-SUMMIT

BCN2020 LATAM SUMMIT – Accelerating Enterprise IoT for Service Providers

Access Incognito's material from TeleSemana's BCN2020 LATAM SUMMIT which explores the challenges service providers face supporting enterprise IoT services, the tools needed to ensure IoT service quality, and emerging use cases from the industry.

 

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Incognito Industrial IoT interview

How Industrial IoT Opens New Opportunities for CSPs

Hear Incognito's CTIO, Pete Koat, discuss the new business opportunities IIoT presents for communications service providers (CSPs), some of the challenges faced in supporting these applications, and the tools needed for CSPs to achieve success.

 

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Incognito Telecoms.com interview industrial IoT

Telecoms.com Interview: Industrial IoT – The CSP Opportunity

Incognito met with Telecoms.com to discuss the new business opportunities industrial IoT presents for service providers and the technologies needed to support these mission-critical applications.

 

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