Resources

Access Incognito's latest white papers, video interviews, and more.

Fiber Resources

Overcoming the Challenges of Scaling Next-Generation Fiber Services

Industry-first perspective on the fiber management and migration strategies of global CSPs and the impact that new fiber services will have on legacy BSS/OSS systems.

 

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Fiber Service Fulfillment for Converged Service Provider

How a major CSP in Asia launched new services over fiber.

 

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Fiber Services Enablement for Telco

How a major telco provider extended triple-play services over an FTTH network.

 

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How Automation Helped an Operator Improve Time-to-Market for New Fiber-based Services

Discover how an Asia-based Tier 1 service provider was able to automate key processes to improve customer experience and launch new services quickly.

 

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How a Multi-play Operator Supercharged their Fiber Launch Timeline

Discover how a Caribbean-based Tier 1 service provider was able to accelerate to launch of IP-based data, voice, and video services over fiber.

 

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How a Cable Operator Accelerated its Fiber Deployment in Preparation for a Major International Sporting Event

Discover how a South American-based cable operator utilized Incognito's turnkey solution to meet its fiber deployment goals.

 

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How a Cable MSO Revamped Their Operations to Support Fiber

Discover how a South American-based cable MSO was able to modernize operations and support their fiber rollout by leveraging Incognito's solution.

 

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How an Operator was Able to Accelerate Fiber Activation While Avoiding Costly OSS/BSS Upgrades

Discover how a North American-based Tier 1 service provider was able to accelerate the launch of IP-based data, voice, and video services over fiber.

 

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Light Reading Interview: Scaling Fiber-Based Services & How to Accelerate Your Journey

Ragu Masilamany, VP of Products at Incognito, sits down with Light Reading to discuss the business imperative for fiber, how fixed-line operators are approaching fiber-based service introductions, the challenges they face, and what's needed for their success.

 

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Device Management Resources

Improve Subscriber Quality of Experience with Better Device Management

Decrease the complexity of managing multi-device customer homes.

 

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Telco Reduces Support Calls by 50%

How automated device provisioning enabled one provider to lower OPEX and launch new services quickly.

 

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Order Management Resources

Order Management: Understanding the Elements of End-to-end Service Fulfillment

Learn how to streamline order management processes.

 

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DOCSIS Resources

Are You Ready for DOCSIS 3.1?

The future of cable technology and how to prepare your network.

 

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Future-proofing Cable Networks

The multi-access road to gigabit.

 

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The Future of DOCSIS: Interview with Mediacom & Incognito Software

Light Reading's Alan Breznick talks with Mediacom's SVP and CTO JR Walden, and Incognito CTO Pete Koat, about what's driving demand for gigabit services, what's next beyond DOCSIS 3.1 and the future of next-generation multi-access architectures.

 

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Digital Transformation Resources

Winning the Battle for Control and Differentiation in the Home Broadband Network with Operations Automation

An in-depth discussion on the challenges facing communication service providers in today's highly competitive residential broadband market.

 

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Monetization and Analytic Resources

IPDR vs DPI: The Battle for Big Data

Which method for Big Data collection and analysis is best for you?

 

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Usage Billing Best Practices: How to Monetize Broadband in an Over-the-Top World?

Discover ways that usage-based services reduce churn and increase ARPU.

 

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IoT Resources

Telecoms.com Interview: Industrial IoT – The CSP Opportunity

Ragu Masilamany, VP of Products at Incognito, met with Telecoms.com to discuss the new business opportunities industrial IoT presents for service providers and the technologies needed to support these mission-critical applications.

 

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