TR-369 User Services Platform (USP)

Centralized platform approach supports today’s devices and next-generation device models.

• Unified platform supports both existing TR-069 devices and services managed by Incognito Auto Configuration Server, while introducing complementary next-generation USP support for TR-369 protocols and devices
• Leverage investment in common tools across ACS and USP on a single infrastructure—digital care, self-service widgets, service quality, home scoring, and KPI analytics

Distributed USP architecture enables fast deployment of virtualized services on gateways and set-top boxes.

• Accelerates monetization opportunity for operators – deploy smart home services, like parental controls, network security, Wi-Fi optimization, speed test agents, and gaming applications using USP software module management (SMM)
• APK integration to manage Android TV set-top boxes
• Greater flexibility to upgrade/downgrade smart services on specific devices

Enhanced in-home Wi-Fi visibility to optimize and manage services.

• Supports Wi-Fi Alliance Certified Data Elements under Broadband Forum USP Specification
• Alleviates need for device agent-based solutions with ease of implementation and management across TR-369 devices from different vendors
• Enables multi-AP Wi-Fi Mesh networking – across different vendor equipment types

Proactive QoE via real-time data insights, alerts, and extensive KPI analytics.

• Always-on, real-time communication to devices via MQTT/STOMP broker, a lightweight, compressed IP-based messaging protocol
• Enables big data and device telemetry collection in real-time, enabling machine learning and predictive analytics
• Facilitates proactive diagnosis and resolution of issues by network operations teams, and gain subscriber perspectives to support marketing and product departments

Home IoT automation support.

• New specifications to manage in-home IoT devices
• Proxy to IoT home devices that use ZigBee and Z-Wave protocols
• Real-time configuration management

Always on connectivity with improved security, authentication, and privacy.

• End-to-end application-layer encryption channel using TLS/DTLS
• Access control rules defining responsibilities for controller data access