David Sharpley
Chief Executive Officer

David leads all functional aspects of Incognito Software including sales, professional services, product development, marketing and customer support. David is a seasoned telecommunications software industry executive and joins Incognito from Amdocs Limited where he most recently held the position of Vice-President and General Manager, leading the Network Products Business Unit. Sharpley’s prior career included senior positions with Bridgewater Systems (acquired by Amdocs in 2011) as well as Nortel, Metasolv, and Oracle, among others.


Pete Koat
Chief Technology and Information Officer

Pete is responsible for defining the strategic technology direction and innovation path for Incognito, identifying functional requirements with customers, and contributing to relevant industry standards. Pete is also responsible for driving the development and execution of Incognito’s IT strategy. Prior to Incognito Software, Pete spent over 15 years as CTO at telecom software specialists including Libre Communications and Skitter, developing telecom solutions in video streaming, data compression and OTT real-time communications. Pete holds multiple patents related to IP video compression, delivery, and streaming.


Ragu Masilamany
Vice President, Products

As Head of Product Management, Research and Development at Incognito, Ragu is responsible for strategy, roadmap, development and profitability of Incognito products and solutions. Prior to joining Incognito, Ragu was responsible for opensource NFV/SDN initiative called ONAP.ORG at Amdocs where he led strategic initiatives with AT&T, Bell Canada and open source community. Ragu is a Fulbright scholar, holds a Masters degree in Computer Networking from University of Kansas.


Ricardo Gonzalez
Vice President of Sales, Latin America

As VP of Sales for Latin America, Ricardo is responsible for all aspects of sales strategy and execution in the Caribbean and Latin America region, bringing over 20 years of experience in sales and account management with communication service providers (CSPs). Ricardo joined Incognito in April 2019 from Amdocs, where he led sales for two major CSP Groups in the CALA region. Ricardo’s prior experience includes sales roles with Oracle, MetaSolv, Nortel and Ericsson, among others. Ricardo is native in Spanish and English, with professional fluency in Portuguese, and holds an MBA from IPADE.


Timothy Roberts
Vice President, Customer Success

Timothy leads the strategy and operations for Incognito’s global Services and Support practice. He is responsible for the planning and implementation of Incognito solutions to deliver maximum business value to our customers, as well as post-implementation customer care and relationship management.

Timothy brings extensive global operations experience. He joined Incognito from Amdocs where he held a senior role within the Professional Services organization with a focus on network solutions. With more than 30 years’ experience in telecom, Timothy has previously held various BSS/OSS leadership positions in Oracle, Metasolv Software, and Nortel.


Ann Hatchell
Chief Marketing Officer

Ann leads the development and execution of global marketing strategy and go to market programs for Incognito’s solutions including customer network experience management, next generation device provisioning, fiber service activation, monetization and analytics.

Ann joins Incognito from Amdocs, with previous industry experience at CENX and Bridgewater Systems. Ann’s telecom experience spans device and service management, next generation OSS, NFV management and orchestration, software defined networks, mobile packet core, enterprise connectivity and security, licensed and unlicensed spectrum solutions.


Essam Bakr
Head of Global Sales Operations

With more than 20 years of industry experience, Essam joined Incognito from Amdocs where he held a leadership business development role within the Network Business Unit. Essam holds Masters degrees in Management and Computer systems from the University of Ottawa.


Melanie Pump
Vice President, Finance

Melanie develops the vision and leads all financial activities at Incognito, including financial reporting, governance, forecasting, and strategic operational.

Melanie joined Incognito in 2018 with over 15 years of progressive financial management experience with a focus on public international organizations. Melanie’s experience includes years working in the technology industry with both start-up and established companies. She is a CPA, CGA with a Bachelor of Commerce.


Kim Deschaine
Head of HR, C&M North American VBUs

Kim joined Incognito in 2017 with over 20 years of experience partnering with multiple sizes of national and global organizations predominantly focusing on the high-tech industry. In her role as Head of HR, C&M North American VBUs, she leads the Global HR function, including M&A for Incognito and other Volaris companies with headquarters in North America. She is a designated CPHR and has obtained formal education from Southern Alberta Institute of Technology and British Columbia Institute of Technology.