About Incognito

Incognito Software Systems Inc. provides service orchestration software and services solutions that help fixed service providers manage the next-generation broadband experience. Our productized service orchestration platforms allow cable, fiber, and fixed wireless broadband service providers to manage in-home, enterprise, and IoT devices and services, bringing extensive automation and analytics to reduce operational costs and improve the user experience. Solutions like Digital Experience, Fiber Service Orchestration, and Enterprise IoT are proven in CSP networks globally, delivering tangible operational efficiencies and service agility.

With over 20 years of experience, we’ve helped global providers like Globe, Orange, and Digicel accelerate and innovate in-home broadband services with our modular productized suite of software platforms. Incognito is a division of the Lumine Group (previously Volaris Comms and Media), a portfolio of Constellation Software Inc., the largest independent software company in Canada.

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Why Incognito

Network engineering and operations teams face extreme time-to-market pressures for introducing new offerings. In today’s multi-vendor, multi-technology environment, this means painful integration to legacy OSS/BSS systems to support new vendor equipment and process flows and lengthy transformations to introduce digital capabilities. Incognito’s productized software suite approach delivers immediate service agility with digital tools and channels, process automation to modernize functions and reduce OPEX, and a proven fast deployment model yielding production in weeks.

Incognito’s productized software suite is modular and provides a complete solution for provisioning, activation, and lifecycle management of in-home broadband devices and services, including:

  • Service Orchestration to automate activation, provisioning, business process management;
  • Device provisioning and lifecycle management for TR-069, TR-369, DOCSIS, SNMP and IoT protocols
  • IP resource management such as IP address management; DHCP;
  • Firmware management and central lease services to prevent fraud and theft of service and enable lawful intercept
  • With pre-integration of our software platforms, Incognito can support unique use cases such as zero touch provisioning
  • We offer deep broadband technology expertise in both IT and network domains, DOCSIS, TR-069, and fixed wireless broadband, complemented by an experienced global professional services practice

Incognito and Constellation Software

In 2014, Incognito was acquired by Lumine Group (previously Volaris Comms & Media), a portfolio of Constellation Software Inc., the largest independent software company in Canada. Constellation Software Inc. (TSE: CSU) acquires, strengthens, and grows companies enabling them to be clear leaders within their focused industry, never selling companies within its portfolio. This acquisition allows Incognito to accelerate innovation as an independent software vendor, with the financial backing and security of Constellation Software Inc.

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