About Incognito

Incognito Software Systems provides service orchestration software and services solutions that help fixed service providers manage the next-generation broadband experience.

Our productized service orchestration platforms allow digital service providers to manage broadband devices and services, bringing extensive automation and analytics to reduce operational costs and improve the user experience. Our solutions are proven in CSP networks globally, delivering tangible operational efficiencies and service agility.

Founded 30 years ago, Incognito has over 200 customers worldwide, including America Movil, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber and 5G fixed wireless access technologies while delivering a great customer experience. Incognito is a Lumine Group company (TSXV:LMN). Learn more at www.luminegroup.com.

Why Incognito

Network engineering and operations teams face extreme time-to-market pressures for introducing new offerings. In today’s multi-vendor, multi-technology environment, this means painful integration to legacy OSS/BSS systems to support new vendor equipment and process flows and lengthy transformations to introduce digital capabilities. Incognito’s productized software suite approach delivers immediate service agility with digital tools and channels, process automation to modernize functions and reduce OPEX, and a proven fast deployment model yielding production in weeks.

Incognito’s productized software suite is modular and provides a complete solution for the provisioning, activation, and lifecycle management of in-home broadband devices and services, including:

  • Service Orchestration to automate activation, provisioning, and business process management;
  • Device provisioning and lifecycle management for TR-069, TR-369, DOCSIS, SNMP, and IoT protocols
  • Fully integrated DDI with IP address management and DHCP
  • Firmware management and central lease services to prevent fraud and theft of service and enable lawful intercept
  • With pre-integration of our software platforms, Incognito can support unique use cases such as zero-touch provisioning
  • We offer deep broadband technology expertise in both IT and network domains, DOCSIS, TR-069, and fixed wireless broadband, complemented by an experienced global professional services practice
Company culture

Company Overview

Incognito Software Systems

Incognito and Lumine Group

In 2014, Incognito was acquired by Lumine Group (TSXV: LMN). Lumine acquires, strengthens, and grows companies, enabling them to be clear leaders within their focused industry. It never sells companies within its portfolio. This acquisition allows Incognito to accelerate innovation as an independent software vendor, with stable financial backing and security.

Lumine Group Logo

Incognito Software Systems

Participation in Global Industry Organizations

Cable Labs logo
SCTE logo
ETSI logo
RDK logo
TM Forum Logo
Broadband Forum Logo
PRPL logo
Fiber Broadband Association logo
FTTH Council Europe logo

Talk to an Incognito Solutions Expert

Learn more about Incognito's solutions and how they can help solve your service orchestration and device management needs by scheduling a meeting with our team today.

Contact Us