About Incognito Software

Incognito Software Systems Inc. provides service orchestration software and services solutions that help fixed service providers manage the next generation in-home broadband experience. Our productized service orchestration platforms allow cable, fiber and fixed wireless broadband service providers to manage in-home devices and services, and bring extensive automation and analytics to reduce operational costs and improve the home user experience. Solutions like Digital Home Experience, Fiber Service Orchestration, and Industrial IoT are proven in CSP networks globally, delivering tangible operational efficiencies and service agility. With over 20 years’ experience, we’ve helped global providers like Globe, Orange, and Digicel accelerate and innovate in-home broadband services with our modular productized suite of software platforms. Incognito Software is a division of the Volaris Group, an operating group of Toronto-based Constellation Software Inc.



Why Incognito

Network engineering and operations teams face extreme time-to-market pressures for introducing new offerings. In today’s multi-vendor, multi-technology environment, this means painful integration to legacy OSS/BSS systems to support new vendor equipment and process flows and lengthy transformations to introduce digital capabilities. Incognito’s productized software suite approach delivers immediate service agility with digital tools and channels, process automation to modernize functions and reduce OPEX, and a proven fast deployment model yielding production in weeks.

Incognito’s productized software suite is modular and provides a complete solution for provisioning, activation, and lifecycle management of in-home broadband devices and services, including:

  • Service Orchestration to automate activation, provisioning, business process management;
  • Device provisioning and lifecycle management for TR-69, DOCSIS, SNMP and IoT protocols
  • IP resource management such as IP address management; DHCP;
  • Firmware management and central lease services to prevent fraud and theft of service and enable lawful intercept
  • With pre-integration of our software platforms, Incognito can support unique use cases such as zero touch provisioning
  • We offer deep broadband technology expertise in both IT and network domains, DOCSIS, TR-069, and fixed wireless broadband, complemented by an experienced global professional services practice

Incognito Software and Constellation Software

In 2014, Incognito was acquired by Volaris Group, an operating group of Toronto-based software and services provider Constellation Software Inc., the largest independent software company in Canada. Volaris Group acquires, strengthens, and grows companies enabling them to be clear leaders within their focused industry and never sells companies within its portfolio. This acquisition allows Incognito to accelerate innovation as an independent software vendor, with the financial backing and security of Constellation Software. Incognito is part of the Comms and Media portfolio of Volaris.

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