As global service providers scale networks to meet consumer demands for a personalized digital home experience, complex new technologies, devices, and applications that serve and share the digital home network have grown exponentially.
This brings new challenges — how to troubleshoot network issues, ensure security, maximize monetization opportunities, and ensure an optimal home network experience. These need to be balanced with the drive to keep net promoter scores high while reducing operational costs.
Incognito provides software and services solutions that help service providers power an outstanding digital home broadband experience. We seamlessly manage the devices and services that underpin the home network — any device, any network, any service — with extensive use of automation and analytics. We are at the forefront of delivering solutions that accelerate and protect next generation broadband services. With over 20 years experience, we’ve helped our global customer base accelerate and innovate broadband services with a unique focus on cable, fiber, and mobile broadband technologies.
Our solutions span fiber service activation; device provisioning; fraud and firmware management; DHCP, DNS, IPAM (DDI) resource management; digital home experience; and monetization analytics. Globally renowned broadband operators of all sizes, including Cox, Claro, IZZI, Megacable, Starhub, Com Hem and NET trust Incognito to streamline provisioning, activation, and service and device management with turnkey software solutions.
In 2014, Incognito was acquired by Volaris Group, an operating group of Toronto-based software and services provider Constellation Software Inc., the largest independent software company in Canada. Volaris Group acquires, strengthens, and grows companies enabling them to be clear leaders within their focused industry and has a philosophy of never selling companies within its portfolio. This acquisition allows Incognito to accelerate innovation as an independent software vendor, with the financial backing and security of Constellation Software.
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