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Vancouver, Canada – October 24, 2025 – Incognito Software Systems, a leading global provider of broadband service orchestration, device management, and network intelligence solutions, has been included in the 2025 Gartner Market Guide for CSP Service Design and Orchestration (SD&O) Solutions. This marks the second time Incognito has been recognized as a Representative Vendor in the guide.
The Gartner Market Guide serves as a comprehensive resource for service provider CIOs and technology leaders who are modernizing their operations support systems (OSS) to enhance service design and orchestration across various network environments and market segments.
According to the guide, the SD&O market has been evolving to address service providers' strategic roadmaps and priorities, which include increasingly leveraging AI, automation, and cloud technologies, with a focus on SaaS-based cost reduction and industry standards. Key use cases driving investment include end-to-end fulfillment, closed-loop operations, and autonomous operations.
Incognito's comprehensive suite of automated OSS solutions streamlines service activation, provisioning, and resource management with integrated policy control. This includes Service Activation Center for service order management and orchestration, along with Digital Experience Solution, Broadband Command Center, and Address Commander for resource management and inventory functions.
Incognito's solutions are built on a modern, event-driven architecture with open API support and alignment to industry standards. Cloud-native containerization and AI/ML-powered unified analytics further enhance operational efficiency and agility. Through strategic partnerships, Incognito extends its ability to deliver carrier-grade solutions that empower service providers to accelerate digital transformation.
"Being recognized once again in Gartner's Market Guide is a testament to Incognito's dedication to innovation and operational excellence," said Gary Knee, CEO of Incognito. "Service orchestration is critical today as service providers navigate the complexities of next-gen networks and new business models. Our solutions empower service providers to automate and streamline their operations, enabling real-time insights and intent-driven orchestration enabling networks to be more agile, efficient, and customer-centric."
Subscribers can read the complete Gartner Market Guide for CSP Service Design and Orchestration Solutions here.
Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded over 30 years ago, Incognito has over 200 customers worldwide, including America Movil, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber and 5G fixed wireless access technologies while delivering a great customer experience. Incognito is a Lumine Group company (TSXV: LMN). Learn more at www.luminegroup.com. Visit www.incognito.com or follow us on LinkedIn and X (Twitter).
Matt Mariani
Digital Marketing Manager, Incognito Software Systems
+1-613-762-9968
With over 30 years of experience, Incognito has helped global operators accelerate and innovate broadband services over fiber, fixed wireless access, cable, and beyond.
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