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Vancouver, Canada – December 4, 2019 – IoT offerings are developing beyond smart home technology with enterprise IoT vertical markets poised to provide significant opportunities, according to the new 2019 Telecoms.com Annual Industry Survey. Produced in partnership with Incognito Software who sponsored the IoT section of the survey, the 2019 report explores developing IoT market opportunities, the offering models which will prevail, and perceptions around device management functions. For communications service providers (CSPs) and IoT providers looking to overcome the operational challenges of managing millions of connected devices, the survey indicated that automation, remote device management, vendor neutrality, and the ability to offer business intelligence applications are top of mind to ensure IoT service quality, drive new business opportunities, and improve operational efficiency.
The survey was conducted in October 2019 and garnered over 400 responses globally from telecom professionals primarily working in management or engineering roles.
"The impact of IoT systems on manufacturing and smart cities will be significant through improved productivity, efficiency, and optimization. Capitalizing on this new opportunity will require service providers to understand where value can be created for their industrial and enterprise customers, and successfully rolling out new end-to-end business applications," said Wei Shi, Intelligence Content Manager at Telecoms.com.
"The enterprise IoT opportunity has the potential to be a game-changer for CSPs who can bundle connectivity with other value-added services for enterprise IoT customers," said Pete Koat, CTIO at Incognito Software. "Managing millions of IoT devices introduces operational complexity which can impact overall service quality. IoT providers require remote device management functions, such as automated device discovery and diagnostics, and rapid integration to feed device data to business analytics engines. Incognito’s Industrial IoT solution helps CSPs drive new business services by supporting the complete lifecycle management of IoT devices and applications while harnessing edge intelligence from IoT devices."
Key findings from the report include:
The final report is available for download here.
Download the infographic highlighting the key takeaways from the IoT industry report here.
Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leverage Incognito solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada. Visit www.incognito.com or follow us on LinkedIn and Twitter.