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Incognito Plus – Service Assurance

Outages are expensive and are particularly painful when they’re preventable. Eliminate the risk and have a dedicated team of Incognito application experts monitoring the health of your Incognito solutions 24/7.

Sign up for Incognito Plus

Make sure your systems stay up and running with monitoring catered and specific to Incognito apps. Our Incognito Operations Manager offers customized dashboards delivering Incognito-specific metrics and tracking your system performance. You’re covered 24/7 with immediate alerts and notifications, tracking disk space, I/O, throughput, network, memory, CPU utilization, and so much more. Benefit from 200-point service check-ups, recurring health checks, and full-system audits with anomalies flagged in detailed findings reports to ensure your system is always stable and optimized for business.

Program Benefits

Operations-Manager

Incognito Operations Manager

Forget downtime with advanced product monitoring and insights, and infrastructure and product alert management offered by our Operations Manager.

health-check

System health checks

Avoid issues before they arise by using the valuable information in our platform health checks to take proactive steps.

Performance reviews

Performance reviews

Understand your system’s performance today and support future capacity planning with the help of our frequent performance monitoring and traffic management reports.

Incognito Plus Features

Standard


  • Proactive infrastructure monitoring
  • Proactive product monitoring
  • 24/7 product and infrastructure alert management
  • Monthly platform health check
  • Monthly findings report

Advanced


  • Everything in Standard +
  • Advanced 24/7 infrastructure and product monitoring with Incognito Operations Manager
  • Detailed dashboards with key metrics to gain insights, track performance, and proactively monitor your deployment

Premium


  • Everything in Advanced +
  • Weekly platform health check
  • Weekly findings report
  • Capacity planning
  • Monthly performance monitoring
  • Traffic management reports