A key component of the Digital Experience Solution 2.0, Incognito Auto Configuration Server is a vendor-agnostic, software platform that manages and monitors devices over any network, including fiber, fixed wireless, xDSL, HFC, and IoT. By leveraging remote management protocols such as TR-069, SNMP, and MQTT, Incognito Software Systems Inc. enables greater insight into the in-home network and other services, so you can deliver preemptive support, measure service quality, speed, QoS, improving customer experience and QoE.
Simplify device provisioning and lifecycle management with advanced troubleshooting, device monitoring, and bulk operation capabilities that avoid truck rolls and reduce operational costs.
Automated remote firmware management for mass updates.
Extend control to subscribers – reduce burden on customer care.
Enhance QoE while reducing the burden on customer care and field engineering.
Key performance indicator monitoring.
Service quality management.
Easily integrate with OSS/BSS systems.
Customize ACS behaviour with extensive scripting capabilities to map your business logic into our platform.
Achieve extended reliability and scalability with carrier-grade proven solution.
Simplify device management.
Broadband Forum Standards.
IoT Device Management.