Tower Infrastructure Digital Operations for Service Delivery and Management

Introduce zero-touch provisioning for enterprise and B2B services, efficiently manage multi-vendor environments, and monetize network investments like fiber and 5G.

In today's competitive market, it's increasingly worthwhile for tower infrastructure providers to monetize their network investments and capture a larger share of the neutral host market. The challenge is evolving from a passive to an active infrastructure provider, preparing digital operations to serve enterprises and telcos in new ways, including offering new services over fiber like wholesale open-access FTTx, small cells, IoT, and edge solutions.

Towercos are held back by manual and static processes tied to non-integrated systems. For towercos to focus on a more B2B customer-centric experience, they need a new approach. The globally deployed Incognito Service Activation Center (SAC) enables towercos to meet these challenges with carrier-grade network automation, service orchestration over multiple network access technologies, and no-code business process configuration.

Incognito Service Activation Center

Features for Tower Infrastructure Providers

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Carrier-grade automated activation platform

  • High-volume automation of fiber connectivity of fronthaul and backhaul of 4G and 5G small cells
  • Service orchestration of MEC over 5G
  • Closed-loop GPON fiber service operations and zero-touch provisioning of IoT services
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No-code business process

  • Configuration of B2B service catalog and BPMN (business process model and notation) for enterprise offers
  • Branded B2B portals for enterprise customers
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Neutral network readiness

  • Multi-tenant OSS on a centralized provisioning platform
  • Open partner APIs for evolving business models

Incognito Service Activation Center

Solution Benefits

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Increase SLA adherence to B2B customers

  • Network-aware, closed-loop fiber operations to address service-impacting issues
  • Increased velocity to install and manage fiber services to telcos and enterprise customers
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Decrease OPEX via network automation

  • Lower-cost approach to fast and efficient service delivery of fiber connectivity to enterprise Wi-Fi APs, small cells, and FTTx wholesale
  • Productized OSS functionality for fiber provisioning on a multi-tenant platform geared toward towerco business models
  • Leverage the same Incognito service orchestration infrastructure supporting fiber/GPON to launch value-added services such as enterprise IoT, ICT, and edge computing
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Increase revenues via neutral host business model

  • Create new revenue streams such as small cells connectivity, lease access for edge solutions like mini-data centers, and deliver wholesale open-access fiber to retail ISPs
  • Monetize existing passive tower assets and new active network investments like fiber and 5G

Additional Resources

Customer Case Study

Download this customer case study exploring how Incognito equipped an operator with digital operations, allowing them to expand into new markets, automate fiber processes, and offer infrastructure to deliver enterprise services like edge computing and small cell connectivity.

Talk to an Incognito Solutions Expert

Get started on further monetizing your tower infrastructure assets by booking a meeting with Incognito today.

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