Incognito logo
SUBMIT RFP
CONTACT
×
  • There are no suggestions because the search field is empty.

5G Fixed Wireless Access (FWA) Device Management and Service Orchestration

Deliver stellar fixed wireless 5G, 4G LTE, small cell, CBRS, and private wireless network service connectivity to your customers.

Talk to a Solutions Expert

Global 5G fixed wireless access subscriptions are projected to reach 150 million by 2030, representing a $46B market opportunity. For service providers, FWA is fast becoming a compelling alternative to fiber: cost-effective to deploy, convenient for end users, and capable of serving both urban and underserved markets. But capturing this opportunity demands more than an extensive network. It requires the operational backbone to launch services rapidly, manage millions of devices at scale, and deliver a consistent quality of experience from day one.

With operators facing aggressive rollout targets, complex multi-vendor environments, and the constant pressure to reduce costs while differentiating on more than just price and speed, Incognito delivers the solutions needed to meet these challenges and monetize faster.

Incognito's Fixed Wireless Access Broadband Management Solution

Incognito delivers carrier-grade service orchestration and device management solutions that help mobile network operators and service providers optimize 5G FWA networks and scale with confidence. From automated service delivery to end-to-end device management and real-time analytics, Incognito's vendor-agnostic platforms support both residential and business FWA services, giving operators the flexibility to grow without limits.

With Incognito's solutions, service providers can deliver a great digital experience over fixed wireless technology while reducing operational costs through process automation and digital channels. With proven industry experience powering the world’s largest TR-369 USP deployment managing of millions devices across a leading North American service provider's 5G FWA network, discover why Incognito is your trusted partner to enhance service quality and generate new market opportunities.

Woman using FWA outdoors

Service Orchestration for FWA

Solution Features

Contact Us
Grey check mark

Automated Orchestration

Automate service activation, provisioning, and fulfillment to eliminate manual processes and accelerate time-to-revenue. Incognito's solution uses automated orchestration to launch complex and bundled FWA services. Aligned with modern event-driven architectures (EDA), Incognito's solution supports asynchronous, high-volume service events, enabling scalable, real-time service activation and integration.

Grey check mark

Connected Home and Device Management

Manage FWA devices across their entire lifecycle, from zero-touch onboarding and automated provisioning, to diagnostics and firmware updates. Incognito's Digital Experience Solution offers a unified device management platform featuring an Auto Configuration Server (TR-069) with User Services Platform (TR-369) device controller support. Launch and manage broadband value-added services directly on CPE devices, and resolve subscriber issues faster with real-time telemetry and proactive troubleshooting tools.

Grey check mark

Uber Scalability and Analytics

Built on a scalable, distributed architecture designed for high availability and performance, Incognito's solution supports millions of devices from multiple vendors across residential, enterprise, and wholesale environments. Bulk data collection, real-time telemetry, and customizable device and mobile RAN KPI dashboards provide the visibility needed to proactively maintain service quality, reduce congestion, and optimize network performance.

Grey check mark

Comprehensive FWA Support

Support a full range of FWA access technologies, including 5G, 4G LTE, Citizens Broadband Radio Service (CBRS), private networks, small cells, and unlicensed spectrum. Incognito enables seamless orchestration across multiple network domains, allowing operators to take advantage of new access technologies and expand coverage without disrupting operations.

Grey check mark

Cloud-native Infrastructure and Edge Cloud

Built on a cloud-native, containerized architecture, Incognito enables elastic scaling across centralized and edge cloud environments to support growing device volumes and service complexity. Flexible deployment models allow operators to right-size infrastructure investments, control costs, and price services competitively, while maintaining performance.

Grey check mark

Multi-tenant Architecture

Enable secure, multi-tenant operations for B2B, enterprise, wholesale, and infrastructure-sharing environments. Leverage a single deployment of Incognito's platform to serve multiple tenants simultaneously, while maintaining centralized visibility and control—supporting new business models without adding operational complexity.

Service Orchestration for FWA

Why Service Providers Choose Incognito

Benefits white

Reduce Time-to-market

Automated device discovery, rapid integration, and streamlined provisioning enable service providers to hit aggressive rollout targets without adding operational overhead.

Benefits white

Reduce Costs

Proactively identify and resolve network issues, such as signal degradation and congestion, before customers are impacted. Minimize unnecessary truck rolls and reduce mean-time-to-resolution (MTTR) for your operational teams.

Benefits white

Improve Quality of Experience

Real-time telemetry and analytics for mobile WAN and Wi-Fi connectivity deliver the insights service providers need to ensure SLA adherence and keep subscribers satisfied.

Benefits white

Scale Without Limits

A distributed, high-availability architecture designed to manage millions of devices means your platform grows with your subscriber base.

Benefits white

Differentiate Beyond Price and Speed

Automated orchestration and USP TR-369 support give service providers the tools to build and launch premium connected home services that set them apart in a competitive market.

Benefits white

Support B2C and B2B FWA

Whether serving residential customers or enterprise clients, Incognito's platform adapts to the demands of both markets, without the need for separate systems or workflows.

Service Orchestration for FWA

Customer Case Studies

Tier 1 North American MNO
Tier 1 South American Operator

A leading North American mobile network operator selected Incognito to deliver the world's largest deployment of the Broadband Forum’s TR-369 User Services Platform (USP), managing millions of 5G fixed wireless access (FWA) devices to optimize network performance and drive the rollout of new services.

With Incognito's Digital Experience (DX) Solution, the operator has enhanced the performance of connected home environments with always-on communication, multi-vendor support, and real-time network insights. The TR-369 USP controller empowers operations teams to monitor and manage devices, deploy value-added services directly on CPEs, and proactively maintain service quality.

Young Man Using Laptop

Facing the challenge of delivering differentiated, premium experiences for enterprise customers, a leading South American service provider turned to Incognito to unlock new revenue streams through network slicing innovation. With a goal to create category-based service tiers, the operator needed a simplified, automated way to configure and manage slices directly at the customer premises.

By deploying Incognito's Digital Experience (DX) Solution, the service provider introduced advanced 5G device management powered by a TR-069 Auto Configuration Server. This enabled real-time monitoring of FWA network parameters and VLANs, along with automated slice policy configuration for quality of service across data flows, traffic classes, and DSCP levels. The results is a streamlined, re-usable model that delivers personalized B2B2X experiences, supports multiple APNs per slice, and extends new revenue opportunities across residential FWA, SME, and private network segments.

Woman Working Business

Talk to an Incognito Solutions Expert

Incognito's FWA management solutions are designed to help service providers move quickly, operate efficiently, and capture the full value of their 5G network investments. Whether you're launching FWA services or scaling to millions of subscribers, we're ready to help you get there.

Contact Us